What are the responsibilities and job description for the Customer Service Representative - St. Joseph, Mo position at OATS INC?
Job Details
Description
Qualifications
Join a team that is making a difference in your community! OATS Transit is a non-profit transportation provider serving thousands of seniors, individuals with disabilities and the rural general public in Missouri.
OATS Transit is hiring and thisis a full-time 40 hour work week, Monday through Friday position.
Essential job duties include:
- Schedule and dispatch vehicles and drivers using our online routing and scheduling system.
- Assist with data entry.
- Assist with driver's meetings as needed.
- Depending on regional needs, may assist with billing, timesheet review, personnel processing, or fleet maintenance.
- Review and keep up to date on OATS policies and procedures for the improvement of passenger service and safety regulations.
- Handle incoming mail, filing, making copies, order supplies and other duties as needed.
- This is a safety sensitive position and as such is subject to OATS' policies pertaining to drug and alcohol testing.
Qualifications:
- Must have excellent computer and phone experience.
- High school diploma or equivalent.
- Two years’ minimum administrative experience.
- Must have an excellent working knowledge of Microsoft Office products and basic office equipment.
- Must be bondable.
- Have a helpful, can-do attitude with the flexibility to adjust to dynamic work environment.
- Neat, organized, able to work independently, and welcoming to our riders and drivers.
- Calls for initiative, sound judgment, attention to detail and accuracy.
Benefits:
OATS offers a variety of benefits to their employees:
- Health Insurance- after 90 days
- Company Paid Life Insurance
- Voluntary Life Insurance
- Dental and Vision Insurance
- Cafeteria Plan- Section 125
- Supplemental plans: accident, cancer, hospitalization, etc.
- 403(b) Tax-Deferred Annuity Plan
- Nine paid holidays-even during your probationary period
- Accrued vacation and sick leave
Salary : $16