Operations Coordinator

OATS Transit
Columbia, MO Full Time
POSTED ON 1/26/2022 CLOSED ON 4/15/2022

What are the responsibilities and job description for the Operations Coordinator position at OATS Transit?

Join a team that is making a difference in your community! OATS Transit is a 501c3 transportation provider for thousands of seniors, individuals with disabilities and the rural general public in Missouri. We currently have openings for a full-time Operations Coordinator at our Columbia, Mo office.


This is a general office position for a multi-county area to coordinate transportation services. This is a Monday - Friday schedule with no weekends.


Essential Job Functions include:

  • Answer phones to help riders schedule trips, answer driver questions, and answer general public calls in a multi-county area.
  • Schedule and dispatch vehicles and drivers using our computerized routing and scheduling system.
  • Assist with data entry.
  • Assist with driver's meetings as needed.
  • Depending on regional needs, may assist with billing, timesheet review, personnel processing, or fleet maintenance.
  • Review and keep up to date on OATS policies and procedures for the improvement of passenger service and safety regulations.
  • Handle incoming mail, filing, making copies and order supplies as needed.
  • This is a “safety sensitive” position and as such is subject to OATS' policies pertaining to drug and alcohol testing.


  • Must have excellent computer experience.
  • High school diploma or equivalent.
  • Two years minimum administrative experience.
  • Must have an excellent working knowledge of Microsoft Office products and basic office equipment.
  • Must be bondable.
  • Have a helpful, can-do attitude with the flexibility to adjust to dynamic work environment.
  • Neat, organized, able to work independently, and welcoming to our riders and drivers.
  • Calls for initiative, sound judgment, attention to detail and accuracy.

Benefits:

OATS offers a variety of benefits to their employees:

  • Benefit Allowance
  • Health Insurance- after 90 days
  • 403(b) Tax-Deferred Annuity Plan
  • Company-Paid Life Insurance
  • Dental and Vision Insurance
  • Cafeteria Plan- Section 125
  • Guardian Supplemental Insurance Plans like accident, cancer, short term and long term disability
  • Paid holidays-even during your probationary period
  • Accrued vacation and sick leave
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