What are the responsibilities and job description for the Service Supervisor position at Ohio CAT?
Benefits:
- 401(k) Match and Employer Discretionary Contribution.
- Three different Health Insurance options.
- Including an HSA health insurance option with a zero employee payroll contribution and an employer contribution of $1,200.00 per year.
- Dental and Vision Insurance.
- Credit Union Access.
- Life Insurance, Short-Term Disability, and Long-Term Disability.
- Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
- Base pay plus annual bonus potential
- Company SuccessShare bonuses
JOB SUMMARY:
This position includes but is not limited to Scheduling and prioritizing work performed in the Canton Service Shop. Leads the shop service team to ensure an efficient, safe, and profitable operation. Assisting in providing quotes for customers and reviewing work orders prior to invoicing. Taking phone calls from internal and external customers. This position is responsible for assisting in the implementation of company policies and business strategies as they pertain to the Heavy Equipment Repair and Rebuild shop.
COMPETENCIES:
Must be able to handle multiple work assignments
Must have good computer skills, and excellent communication skills. Must be able to prioritize work and technician assignments. Must be able to work closely with other internal and external customers to ensure a quality product.
JOB QUALIFICATIONS:
High School graduate required. Three - Five years of industry experience required
Technical knowledge of heavy equipment is required. Prior supervisory experience is required.
PHYSICAL REQUIREMENTS:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.