What are the responsibilities and job description for the Senior Manager, Risk Portfolio position at Okcoin?
Who We Are:
Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 20 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.
Okcoin is a global exchange with offices in San Francisco, Malta, Hong Kong, Singapore and Japan. We are a collective of global citizens with a common passion to help decentralize finance and level the economic playing field for everyone around the world.
About the Team:
The Risk function at OKCoin is responsible for the overall risk and fraud management at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices.
About the Opportunity:
This is a highly-impactful role at one of the fastest-growing global cryptocurrency exchanges headquartered in San Francisco, CA. The Sr. Manager, Risk Policy and Portfolio Management will offer a strategic perspective, sound business judgement, deep analytical capabilities, and a collaborative working style. The right candidate will have strong intellectual curiosity and passion for achieving business results.
This leadership role will lead and build a team of risk/data analysts and risk policy managers to set up goals for both risk and business returns based on the forecast models, develop relevant risk policies to mitigate financial losses, protect our customers and business, define risk mitigation strategy and solutions and manage overall performance with cross teams.
The position is a unique opportunity to both manage the risk and partner with the business to grow user adoption and overall product/feature revenue.
What You’ll Be Doing:
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Develop Risk policies / strategies / solutions to understand and mitigate fraud on the platform while enabling the business to grow;
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Understand impact of risk policy on Okcoin’s ecosystem (trade-off between loss/risk mitigation and revenue growth / positive customer experience);
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Evaluate risk implications for new products, business and marketing programs and work with partner teams to ensure risk policy, solutions and operations are in place
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Responsible for monitoring performance of a portfolio and individual policies implemented;
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Promote a data-driven culture within the department with value-added data analysis and timely management of information;
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Engage in storytelling via data analytics to connect the dots and visualize problems or pain points within the business; and
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Establish effective cross-functional relationships with Product, Customer Service, Business Intelligence, Engineering, Marketing, Business Development to build and operationalize robust risk solutions to address emerging business issues.
What We Look For In You:
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Bachelor and Advanced degree with strong analytical background
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6 years creating fraud risk strategy or policies in Fintech, eCommerce, or financial services;
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3 years team leadership experience
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Deep understanding of risk management in multiple fraud areas: investigations, chargebacks, identity theft, account takeover, ACH Rejects, wire fraud, etc.;
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Experience with risk/data analytics, tools, and concepts e.g. SQL, Python, Risk Rule Engines, Risk Modeling, Identity Verification, etc.;
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Experience in a fast-paced startup environment with a strong level of initiative;
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Strong organizational skills and excellent follow-through;
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Logical and analytical thinking
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Ability to learn new technological tools quickly
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Ability and willingness to travel as needed.
Nice to Haves:
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MBA from top business schools
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Crypto/Blockchain experience;
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Advanced Excel skills, and the ability to write and execute SQL/Python are desirable;
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Fluency in Mandarin
Highlights of Perks and Benefits
- Market competitive total compensation package
- Comprehensive insurance package including medical, dental, vision, disability & life insurance (Company pays 100% for employee/80% for dependents)
- 401K with company contribution
- Company paid holidays, and flexible hours
- Paid Parental Leave
- Employee Referral Bonus Program paid in BTC
- Company Donation Match
- More surprises when you join!
Okcoin Statement
Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
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