What are the responsibilities and job description for the Sales Assoc. - PT hours/shifts avail 5am- 10pm, must be avail. weekend position at Old Navy?
About old navy:
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
about the role
We’re searching for Brand Associates to join our team – no experience needed – friendly and eager to learn is what we are looking for! As a Brand Associate, you’re an important part of our team and take pride in the brand to deliver a great shopping experience for our customers. You will support your team to drive results, deliver best-in-class service and educate customers on our loyalty programs. You enjoy a fast-paced environment and have a customer-first mindset.
Health and safety are our top priority and we are committed to evolving our health and safety practices to keep our teams, customers and communities at the core of every decision we make.
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Handle all customer interactions and potential issues concerns courteously and professionally.
- You’re able to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available.
- You act in line with our values and guiding principles.
- You are open to feedback, communicate well and take action as required.
- You’re able to learn and utilize technology.
- You’re able to maneuver around sales floor, stockroom, office and lift up to 30 lbs., with or without a reasonable accommodation.
who you are
- You’re able to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available.
- You act in line with our values and guiding principles.
- You are open to feedback, communicate well and take action as required.
- You’re able to learn and utilize technology.
- You’re able to maneuver around sales floor, stockroom, office and lift up to 30 lbs., with or without a reasonable accommodation.
benefits at old navy
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the best places to work by the humans rights campaign for the fourteenth consecutive year and have been included in the 2019 bloomberg gender-equality index for the second year in a row.The Old Navy sales associate performs various functions, including providing a smooth and positive customer experience for customers starting from the point of entry to when they leave the store.
Shown below are major tasks, duties, and responsibilities that commonly make up the Old Navy Sales Associate work description:
- Stand by the door and welcome customers on arrival
- Respond to customer questions with regards to their intended purchase
- Assist the customers with returns and refunds, and resolve complaints that may arise from their transactions with Old Navy
- Stock clothes and rearrange clothes that got out of order on the shelves
- May be required to manage a section of the sales floor, e.g., may be assigned to handle the women’s or children’s section
- Keep the designated store sections clean, including putting all clothes in order, folding them, and keeping them in their right positions
- Greet customers as they arrive at the fitting room and keep the area tidy and organized at all times
- Take clothes from the fitting room to the sales floor
- Take advantage of sales and customer relationship opportunities by informing them of store promotions
- Provide additional information such as fabric, washing instructions, and style, price, and fit to influence the customer’s purchase decision
- Required to stay aware of and contribute to monthly goals
- Responsible for maintaining the store floor standards and restocking items promptly to ensure the optimal customer experience
- Promote Old Navy’s product and be an example for new associates to emulate
- Engage with the customer, listen to them actively, and also observe non-verbal cues to anticipate their service needs
- Ensure to keep all Old Navy’s Visual elements maintained on the sales floor
- Carry out cash wrap transaction processes promptly and accurately as required
- Ensure that all cash wrap supplies are in stock and organized
- Operate the cash register and check out customers after purchases as needed
- Be aware of and comply with all company-defined policies and procedures.
Job Type: Part-time
Pay: $13.85 - $15.50 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
Salary : $14 - $16
