IT Assistant

IT Assistant needed for Logistics Company

Job Description as follows:

Responsibilities:

• Experienced with EDI and of supply chain management systems
• Experience with ANSI x 12 EDI standards and EDI documents such as 810/850/855/860/856
• Work with trading partners to resolve any operational issues
• Perform a variety of responsibilities in the technical support, system configuration, EDI integration mapping/testing activities
• Must collaborate with the Implementation team, programmers, testing staff, and the system application teams
• Also provide and maintain detailed results based on defined system integration test plans to certify go live readiness
• Work closely with EDI programming team (IT) to coordinate project task development and timelines to support solution implementation timeline
• Ensure system configuration supports EDI requirements
• Map source data to target standard (EDI formats- ANSI, Edifact, XML, CSV, and client formats as specified)
• Create testing work book and review/certify testing results on the workbook to confirm go live readiness of the solution
• Create test shipments including, but not limited to all usual sea freight and air freight forwarding operational activities such as Supplier bookings, shipment planning, shipment manifesting, document preparation, status progression within test environments
• The EDI / Integration role primarily involves delivering and supporting projects and systems involving automation and integration via EDI in environment where EDI is critical
• Maintain the EDI system environment, creating and maintaining trading partner documents and connections, providing documentation, support, and troubleshooting
• IT Support Technician is responsible for the development and maintenance of efficient systems and processes
• This individual will monitor the performance of systems and continually assess to ensure that all stages of IT operations are in alignment with the business objectives of the organization
• Install, configure, test and maintain operating systems, application software and system management tools
• Monitor and test application performance for potential bottlenecks and identify possible solutions
• Manage, support, troubleshoot and optimize wireless technologies and network protocols
• Manage and monitor all installed systems and infrastructure; maintain and support technical infrastructure, hardware and system software components
• Configure, debug and support multiple infrastructure platforms
• Evaluate the existing systems and provide the technical direction to IT staff
• Plan and implement systems automation as required for better efficiency
• Oversee the constant availability of technical resources and maintain the IT asset management inventory
• Keep up to date with the latest technology
• Other duties as assigned by the supervisor
• Utilize standard change control and security procedures to implement changes to hardware and software in the operational environment

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

COVID-19 considerations:
Being fully vaccinated with two doses at minimum is a mandatory requirement for employment.

Education:

• High school or equivalent (Required)

Experience:

• IT support: 1 year (Required)

Work Location: One location