Ski

Ski Area Group Services and Event Supervisor

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Job Locations : US-NH-Bretton Woods

Requisition ID : 2024-114989

of Openings : 1

Category : Ski Resort Operations

Location : Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities.

A favorite New England retreat of presidents, poets, and celebrities, the hotel delights every sense with enchanting music, refined dining, and luxurious decor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude, and empowerment each day.

If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description :

Ready to lead unforgettable experiences? Join us as a Ski Area Group Services and Event Supervisor! Take charge of coordinating group ticket processing and crafting innovative programs and special events, ensuring seamless guest experiences year-round.

From thrilling ski races to organizing themed weekends, you'll work closely with various departments to create magic at our resort.

If you're passionate about creating unforgettable memories and thrive in a dynamic environment, we want you on our team!

Our team members enjoy a wealth of benefits and perks, including :

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes : critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Complementary Golf, Skiing, and Riding.
• Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
• Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

Responsibilities :

• Assisting Sales and Ticket Managers with processing of group tickets, including printing and reconciliation.
• Coordinates all recreation and ski area groups and works closely with Ticket and Sales Managers.
• Assists with the development of innovative programs, coordinates and implements activities for special events, social programs, and corporate groups.
• Work with Competition Manager on organizing and implementing ski races.
• Maintains communications with all departments throughout the resort regarding groups and special events, working closely with Ski ops, Sales, Banquet, and Set-up departments to ensure smooth, properly scheduled events.
• Responsible for the creation and implementation of summer and winter events, theme weekends.
• Works closely with the Executive Team and the Marketing Department for planning, marketing, and promoting all activities and special events, flyers, signage, and posters.
• Initiates and completes mailings for event information, promotion, and registration.
• Responsible for generating Banquet Event Orders, spec sheets, agendas, check requests, special lodging requests, and all other necessary paperwork for activities and special events.
• Maintains files for each special event, including lectures, artists, entertainers, etc.
• Maintains an inventory of props, supplies, signage, and equipment used for special events.
• Assist with updating spec sheets for recreation and events, releasing and distributing information resort-wide.
• Evaluates and summarizes each special event and follows up with the appropriate executives in a timely and accurate manner.
• Works in all areas of the Recreation Department as needed.
• Attends all activities and events meetings.
• Contributes to team effort by accomplishing related results as needed.
• Coordinates all special events for year-round planning and programming.

Qualifications :

Hotel Specific Essential Functions : Works to create relationships with outside vendors and local businesses.

Tools and Equipment :

• Computer and printer, typewriter, telephone, pen / pencil, photo-copying machine, facsimile machine.
• College Diploma, or 2 years relevant experience or an equivalent combination of training, experience, and / or education.
• Event promotion / implementation and / or Marketing experience preferred.
• Must have excellent interpersonal skills.
• Must provide excellent service to internal and external customers.
• Must have excellent oral and written communication skills.
• Must be attentive to detail.
• Must have the ability to adapt to unexpected situations.
• Must be punctual and reliable.
• Must be able to remain calm and portray a friendly demeanor in stressful situations.
• Must be willing to work weekends, holidays, and occasional evenings.
• Must be able willing to work in unfavorable weather conditions.

Working Environment :

• Subject to working in a crowded environment, long periods of walking and standing, indoor / outdoor weather conditions, long periods of computer work.
• Must be able to lift up to 25 lbs and pull and push up to 50 lbs.
• Equipment to be used includes, but not limited to : computer, fax machine, copier, scanner, and digital camera.
• Must be available to work flexible hours, including evenings and weekends and holidays.

Omni Hotels & Resorts is an equal opportunity / AA / Disability / Veteran employer. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

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Last updated : 2024-10-02