What are the responsibilities and job description for the Customer Service Representative position at On Call International, Inc.?
We are looking for experienced and qualified customer service representatives (Remote) with over 1 years of experience. Ability to exhibit empathy for our customers who need emergency assistance. Being dedicated to delivering excellent customer service while working in a team environment. Primarily phone work in a call center atmosphere.
Responsibilities:
· Handle customer inquiries and complaints
· Provide information about the products and services
· Troubleshoot and resolve product issues and concerns
· Document and update customer records based on interactions
· Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Job Types: Full-time, Part-time
Pay: $8.98 - $21.32 per hour
Benefits:
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Signing bonus
Work Location: One location
Salary : $9 - $21