VP, Connectivity Engineer, Technical Product Owner

Job Description:

Role Summary/Purpose:

We are seeking a Technical Product Owner to lead our Connectivity Engineering Team and its products within our Connectivity organization.  The ideal candidate will have strong communication skills, have experience working in a matrixed environment with technical engineering and development teams, strong project management and Agile skills with a focus on core routing and switching products.  The candidate should have a proven track record of delivering projects on time, within budget and with low business impact. This position will report to the VP, Connectivity Product Management Leader.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events

Essential Responsibilities:

• Serve as technical Product Owner for connectivity products

  • Cisco Routers/Switches

  • Equinix Network Edge services

  • Aviatrix Cloud Networking

  • Apcon infrastructure.

• Provide leadership and forward thinking of connectivity services to support both internal and external requirements

• Lead engineering objectives for the deployment and servicing of connectivity solutions

• Partner with engineering and business teams to resolve connectivity issues, solve business needs and drive outcomes.

• Plan and manage technology lifecycle events – end of life, end of support for supported products.

• Manage and maintain connectivity engineering standards for supported products

• Serve as owner for team technical job aids

• Maintain product certification for supported products

• Collaborate with prospective users and clients to understand and anticipate business needs and translate them into product requirements

• Defining the vision and road map for the connectivity products

• Create  product road maps based on product vision

• Managing the product backlog and prioritizing them based on changing requirements

• Overseeing all stages of product creation including design and development

• Developing user stories

• Monitoring and evaluating product progress at each stage of the process

• Liaising with the product team and end-users to deliver updates

• Participating in Scrum meetings and product sprints

Qualifications/Requirements:

• Bachelor's degree and 7 years of relevant experience OR in lieu of degree; high school diploma/GED and 10 years of Project Management and/or product based experience

• A minimum of 2 years of Agile project management experience, preferably IT Project Management

• 2 years of experience leading engineering projects

Desired Characteristics:

• Strong background of enterprise networking for both internal and external connectivity servicing

• Strong background in connectivity technologies such as Cisco routers/switches, circuit technologies, AWS/Azure Public Cloud, DNS and firewalls.

• Knowledge and background in Infrastructure as Code (IaC) using Python 3.x, Ansible and Terraform

• Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment

• Understanding of GIT source control management

• High energy, self-motivated, with strong communication skills and experience working with external clients & technical development teams.

• Ability to adapt to varying scenarios and cater presentations and style based on the audience

• Experience with Agile software development framework, acting in the Product Owner role

• Experience in the credit card or financial services industry

• Curiosity and passion for learning about new technologies and identifying ways to drive innovation

• Self-aware and adaptable

• Excellent analytical and presentation skills within all levels of the organization. Effectively communicate and influence all leadership levels of Synchrony and its partners

• Strategic thinker with ability to develop and implement actionable plans to drive business results

• Strong project management experience with a record of delivering on time and across functions

• Strong digital proficiency, including launching new products and capabilities and understanding of mobile devices and applications

Grade/Level: 12

The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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