What are the responsibilities and job description for the Sales Ops Analyst position at Onit?
Sales Ops Analyst
Onit – Pune, Maharashtra, India – Full Time
Overview:
The Sales Operations Analyst will play a crucial role in driving the efficiency and effectiveness of our sales organization. This position requires a blend of strategic thinking, data analysis, and operational excellence. The ideal candidate will have a deep understanding of sales processes, advanced analytical skills, and the ability to translate data insights into actionable strategies. This role will collaborate closely with cross-functional teams to optimize sales performance and support data-driven decision-making.
Key Responsibilities
About Onit:
Onit – Pune, Maharashtra, India – Full Time
Overview:
The Sales Operations Analyst will play a crucial role in driving the efficiency and effectiveness of our sales organization. This position requires a blend of strategic thinking, data analysis, and operational excellence. The ideal candidate will have a deep understanding of sales processes, advanced analytical skills, and the ability to translate data insights into actionable strategies. This role will collaborate closely with cross-functional teams to optimize sales performance and support data-driven decision-making.
Key Responsibilities
- Analyze sales data to identify trends, patterns, and opportunities for improvement.
- Develop and maintain dashboards and reports to provide visibility into key performance metrics.
- Conduct ad-hoc analysis to support strategic initiatives and executive decision-making.
- Evaluate and refine sales processes to enhance efficiency and effectiveness.
- Identify bottlenecks and implement solutions to help streamline workflows.
- Collaborate with sales leadership to develop and implement best practices.
- Assist in the development of sales forecasts and budgets.
- Monitor and analyze pipeline metrics to ensure accurate forecasting.
- Support annual and quarterly planning processes with data-driven insights.
- Help manage and optimize sales technology stack, including CRM and other sales tools.
- Ensure data integrity and consistency across systems.
- Provide training and support to sales team on tools and best practices.
- Track and analyze sales team performance against targets and KPIs.
- Develop and implement incentive programs to drive desired behaviors.
- Provide insights and recommendations to improve sales productivity and effectiveness.
- Participate in cross-functional projects to drive strategic initiatives.
- Work closely with marketing, product, and customer success teams to align efforts and achieve common goals.
- Stay abreast of industry trends and best practices to ensure continuous improvement.
- 5 years of experience in sales operations, business analysis, or a related role, preferably in a SaaS or technology company.
- Intermediate experience with CRM systems and sales automation tools (Salesforce, Tableau, Outreach, Planhat, ZoomInfo etc…)
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
- Demonstrated ability to think strategically and act operationally.
- Strong project management skills, with the ability to manage multiple priorities and deadlines.
- Ability to work collaboratively in a fast-paced, dynamic environment.
About Onit:
- Onit is a Global Leader of Enterprise workflow solutions for Legal, Compliance, Sales, IT, HR, and Finance departments. We have developed our Innovative next-generation platform and have deployed it to products in Enterprise Legal Management, Matter Management, Spend Management, Contract Management, Legal Holds, and Legal Project Management. Our solutions transform best practices into smarter workflows, better processes, and operational efficiencies.
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