What are the responsibilities and job description for the Front Desk Coordinator position at OnSpot Dermatology?
Do you want the chance to advance your career by joining a rapidly growing company?
OnSpot Dermatology is looking to add an experienced Full-Time Front Desk Coordinator who will work closely with our patients to create a medical experience like no other!
OnSpot is an innovative mobile dermatology concept that prioritizes convenience and an exceptional patient experience. Launched in Southwest Florida in January 2021, OnSpot delivers full-service dermatology care, utilizing 40-foot state of the art mobile medical vehicles. Our 7 mobile medical vehicles include multiple private exam rooms and the first mobile Mohs surgery outfit to combine a mobile Mohs lab with custom surgical suites.
The OnSpot team includes a proven dermatology start-up operations expert, a nationally recognized Mohs surgeon and an accomplished sales and marketing team with over 40 years’ experience.
We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following responsibilities/qualifications below:
Responsibilities:
- Greet patients with a smile and upon their arrival to their appointment
- Check patients in & out
- Obtain and enter accurate demographic information
- Gather and input correct and accurate insurance information for each patient
- Process patient payments (co-pays, self-pay charges and purchased products)
- Facilitates the patient flow and is aware of delays and capable of communicating with our patients and clinical staff
- Answer telephone promptly and in a polite and professional manner
- Respond to voicemails in a timely manner
- Answer questions and offer specific information about our mobile medical practice
- Schedule or reschedule appointments for new patients and established patients in person and over the telephone
- Ensure our patients are receiving patient care like no other
Qualifications:
- Minimum one year of experience in a medical office environment preferred
- Minimum one year front desk dermatology experience
- Experience scheduling patients
- Excellent verbal and written communication skills in a customer service environment
- Proficient in use of computers and software programs
- Ability to handle confidential and sensitive information
- Must be detailed oriented and able to handle multi-tasks
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Dermatology
- Surgery
Schedule:
- 10 hour shift
- Day shift
- Weekend availability
Experience:
- Customer service: 1 year (Required)
- Dermatology: 1 year (Preferred)
- Medical Receptionist: 1 year (Required)
Work Location: On the road
Salary : $17 - $19
