What are the responsibilities and job description for the Medical Receptionist - Hybrid position at OnSpot-FL LLC?
OnSpot Dermatology is looking to add an experienced Full-Time Medical Receptionist/Call Center Representative who will work closely with our patients to create a medical experience like no other! OnSpot is an innovative full service mobile dermatology practice that prioritizes convenience and the experience for our patients. OnSpot delivers full-service dermatology care, utilizing a 40-foot state of the art mobile medical vehicles. We are at a different location each day, so the candidate has to be willing to travel.
We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following responsibilities/qualifications below:
Responsibilities:
- Greet patients with a smile and upon their arrival to their appointment
- Gather and input correct and accurate insurance information for each patient
- Process patient payments (co-pays, self-pay charges and purchased products)
- Facilitates the patient flow and is aware of delays and capable of communicating with our patients and clinical staff
- Answer telephone promptly and in a polite and professional manner
- Respond to voicemails in a timely manner
- Answer questions and offer specific information about our mobile medical practice
- Schedule or reschedule appointments for new patients and established patients in person and over the telephone
- Ensure our patients are receiving patient care like no other Qualifications:
- Minimum one year of experience in a medical office environment
- Minimum one year front desk dermatology experience
- Experience scheduling patients
- Excellent verbal and written communication skills in a customer service environment
- Proficient in use of computers and software programs
- Ability to handle confidential and sensitive information
- Must be detailed oriented and able to handle multi-tasks
Job Type: Full-time
Salary : $30,900 - $39,100
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