What are the responsibilities and job description for the Receptionist position at ONTELLUS?
Job Details
Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation’s largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge technology to deliver impactful products and client-centric services within industry-leading turnaround times.
JOB SUMMARY
Responsible for handling front office reception and administration duties, including greeting guests, answering phones, and handling company inquiries.
ESSENTIAL RESPONSIBILITIES
- Answer phones and operate switchboard.
- Route calls to appropriate staff/departments
- Answer basic inquiries about company.
- Greet visitors warmly
- Assist with booking conference rooms.
- Ensure reception and common areas are organized.
- Hand out employee applications to scheduled applicants.
- Manage and maintain visitors badges
- Direct visitors to sign in and out.
- Call persons waiting for visitor upon visitor arrival and sign in.
- Assists with departmental miscellaneous reporting as needed.
- Sign for deliveries
- Assist with uploading requests to locations
- Scanning urgent documents
- Set up and administer typing tests for scheduled applicants
- Manage set e-mail in-boxes.
- May assist with supply ordering as needed.
- Processes incoming mail/faxes.
- Prepares physical records/films for scanning and processing.
- Other duties as assigned.
Qualifications
- High School diploma or general education degree (GED).
- Minimum of 2 years of related experience in customer service, call center, front desk/reception and/or administrative capacity or equivalent combination of education and experience.
- Ability to type 40 wpm and enter data accurately
- Strong oral and written communication/presentation skills.
- Strong computer skills; ability to navigate through the Internet, MS Office, data screens and email.
- Outstanding interpersonal skills with, peers, superiors, customers, and other partners.
- Ability to prioritize and meet critical deadlines.
- Ability to lift/carry 10-15 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION & BENEFITS
Ontellus offers a collaborative work environment so you can learn and grow both professionally and personally. We offer a competitive benefits package including Medical, Dental, Vision, Life, Disability and a 401k Plan with a generous employer match. In addition, we offer a casual dress environment and plenty of opportunities for training and career advancement.
Ontellus is an Equal Opportunity Employer.
Ontellus requires pre-employment background checks and drug screening.
Job Type: Full-time
Pay: $16.50 per hour
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