What are the responsibilities and job description for the Receptionist position at ONYX Hair Studio?
We are seeking a friendly and organized Salon Receptionist to join our team at ONYX Hair Studio. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our salon.
Responsibilities:
- Greet and welcome clients with a warm and friendly demeanor
- Check-in clients for their appointments and assist with any inquiries or concerns
- Schedule appointments efficiently, coordinating with stylists and clients to find suitable time slots
- Manage incoming phone calls and emails, addressing client inquiries and confirming appointments
- Handle cash transactions, process payments, and maintain accurate billing records
- Maintain a clean and organized reception area, ensuring it reflects the salon's high standards
- Assist stylists and salon staff by coordinating schedules and managing client flow
- Collaborate with the team to ensure overall salon success
Requirements:
- Proven experience in a customer service or receptionist role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using salon management software or similar scheduling systems
- Knowledge of hair salon services and products is a plus
- Ability to work in a fast-paced and dynamic environment
- Professional appearance and demeanor
Join our team and become an integral part of our vibrant salon community. If you are passionate about delivering excellent customer service and thrive in a salon environment, we would love to hear from you.
To apply, please send your resume. We look forward to meeting you and discussing how you can contribute to our team's success.
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
Application Question(s):
- Are you available to work on Saturdays?
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Laguna Niguel, CA (Preferred)
Work Location: In person
Salary : $17