Service Biller

Open Systems Inc.
Salem, NH Full Time
POSTED ON 4/9/2024 CLOSED ON 9/8/2024

What are the responsibilities and job description for the Service Biller position at Open Systems Inc.?

Length of Assignment: 2 MONTHS

Work Hours: 8:00 a.m. to 4:30 pm. OT is available.

Hour Per Week: 40 hours plus available OT

Location 100% Onsite. 10 Industrial Way| Salem, New Hampshire 03079

Position Summary

The Service Biller is responsible for Service financial and operational tasks including documentation, material requisition, job costing, status monitoring, invoicing, and administrative closeout of service activities. This position is required to closely interact with the Area Service Manager and assigned service staff to ensure the timely and accurate completion of tasks.

Principal Responsibilities

  • Supports business leaders through the creation and interpretation of financial and operations reports.
  • Collects, validates, inputs, and reconciles cost data into system applications.
  • Responsible for receiving and reconciling purchase orders.
  • Ensures material and labor costs are posted to correct work order in a timely manner.
  • Coordinates payroll activities for Service in the district and ensure technicians post their time on a daily basis.
  • Reviews billing backlog and coordinates/communicates with Fulfillment Leaders, Field Technicians, other Service Leaders, customers, and process warranty claims as necessary to resolve obstacles.
  • Research and resolve invoice disputes.
  • Sets-up service agreements in system application based on transition documents.
  • Perform the invoicing process for internal and customer applications.
  • Performs general administrative functions to support the Service processes and Service Department.
  • Additional responsibilities as assigned.
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