What are the responsibilities and job description for the Office/Collection Manager position at OPERATION RESTORATION?
Office/Collections Manager
Columbus, Ohio (United States) | Westerville, Ohio (United States) | Sunbury, Ohio (United States) | Grove City, Ohio (United States) | Reynoldsburg, Ohio (United States)
What We Do
We offer fire, water, and mold damage restoration services, the team at OPERATION RESTORATION also provides emergency services, storm damage services, sewage system cleanup and more! Big or small, our IICRC and IAQA licensed restoration professionals can address your problems in no time.
Our reputation for fast responses, top notch quality, and unmatched commitment has contributed to our growth as a company. We understand that the need for property restoration services can come at the most unexpected times—which is why we are always ready to help!
What We Offer
- Work with a growing company
- Advancement opportunities
- Competitive pay
- Bonus opportunities
- Benefits & 401k
Requirements
- Ability to be able to supervise up to 3 people
- Valid driver’s license without a major violation (OMVI, Reckless, etc.)
- Be drug free and committed to staying drug free
- Can communicate with crews and customers
- A high school diploma, or the equivalent combination of education, training and experience
- Eager to learn and acquire new skills
- Prefer some collections/customer service/insurance industry experience
Core Job Duties
- Provide Legendary Customer Service
- Compile and invoice customers and insurance companies
- Collect on accounts by calling and sending emails to adjusters and customers, will receive a small commission on top of base for timely and accurate invoicing and collections
- Take company phone calls and schedule inspections during the work day
- Responsible for other office roles as required
- Communicates Professionally with clients, employees, the general public and management
- Demonstrate dependability and efficient work practices'
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
Ability to commute/relocate:
- Worthington, OH 43085: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Work Location: One location