What are the responsibilities and job description for the Office Specialist position at OPI?
Job Overview:
Are you ready to be part of a small team of professionals where every day brings new challenges. If you consider yourself self-motivated, hardworking and a great multi-tasker we may be the perfect partner for you. At OPI we pride ourselves on excellent customer service and ensuring our customers experience is as simple and hassle free as possible. Dispatching techs to service calls, coordinating with techs to ensure the higher priority calls get immediate attention. Thorough training will be provided in our unique software and our easy to navigate systems. We are looking to find our next office lead who will eventually run all our offices around the state We hope you choose us for your next great career journey.
Minimum Qualifications:
- Ability to Multitask
- Phone etiquette is a must
- Must be computer literate and willing to learn our systems.
- Ability to prioritize calls based on urgency and importance
- 1-year experience (Preferred), but willing to train the right candidate.
- Inventory control and/or accounting experience a plus
Roles and Responsibilities:
- Must demonstrate effective communication skills, writing and reading skills
- Receive and Dispatch service calls
- Intake pertinent information about service issues
- Following up with clients to obtain missing information
- Proactively address problems and suggest solutions
- Assess situation and prioritize calls.
- Order parts and assist with inventory management
- Learn our accounting software and how to close the month/year
Job Type: Full Time
Expected hours: 40 per week
Schedule:
- Monday – Friday 8-5 with a 1 hour lunch
- No Evening shifts
- No Weekends
Work Location: Fallon, Nevada
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Fallon, NV 89406 (Required)
Ability to Relocate:
- Fallon, NV 89406: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20