Field Service Tech

Opti Staffing Group
Ridgefield, WA Full Time
POSTED ON 2/15/2022 CLOSED ON 4/15/2022

What are the responsibilities and job description for the Field Service Tech position at Opti Staffing Group?

WE’ RE HIRING!
Opening: Field Service Tech

City: Ridgefield, WA

Pay: $24-30/hr

Shift: Day and Swing Shift Options

WHO THEY ARE:

My Client is the market-leading manufacturer and supplier of industrial cutting tools and related products to the North American wood fiber processing industry and around the globe.

WHAT YOU’ LL DO:

My Client is seeking a Field Service Technician to join our team of dedicated employees in our brand-new state of the art facility in Ridgefield, Washington. You will be providing support for a variety of complex electronic and mechanical technical functions related to maintenance, operation, evaluation, and troubleshooting of their equipment products.

Qualifications:
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Proficiency with the Microsoft Office suite of software products and education/training/experience emphasis on computers in machinery hardware/software application in machinery.
  • Ability Communicate technical concepts and procedures by phone, in person, and in writing. Ability to write reports, business correspondence, and procedure manuals.
  • Effectively present information and respond to questions from groups of end users, managers, clients, customers, and the public.
  • Knowledge and practical understanding of electronic theory and principles.
  • Knowledge and practical understanding of mechanical components.
  • Knowledge and practical understanding of schematics and technical drawings.

WHAT’ S IN IT FOR YOU:
  • Competitive Pay
  • Medical, Dental, and Vision Insurance available to employees and their dependents.
  • Up to $300 per year in Wellness Activity Reimbursement
  • 104 hours per calendar year of front-loaded PTO and 8 Paid Holidays!
  • Up to $5, 250 per year Tuition Reimbursement for continuing education.
  • Reimbursement for safety boots ($125) and glasses ($100) up to $225 per year.
  • Company paid Life and Disability Insurance
  • Generous 401(k) retirement plan with up to 4% combined employer match and company contribution.
  • Optional Flexible Spending (FSA) and Health Savings (HSA) Accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide detailed reports and recommendations on product durability and design issues to Product Management based on experience and interaction with users.
  • Provide technical support to stakeholders both external - End Users and Distributors - and internal - Sales and Engineering Staff.
  • Provide telephone consultation related to operation, maintenance, troubleshooting, repair, and benefits of the WFG equipment products.
  • Train internal and external customers on the features and benefits of the WFG filing room equipment line.
  • Assist in writing service bulletins, data sheets, advertising copy, and operation manuals.
  • Participate in workshops, demonstrations, user group meetings, and trade shows.
  • Communicate successfully by telephone to assist customers and distributors with operation and service questions on all WFG equipment products.
  • Analyze, conduct tests, and recommend through written reports, modifications for new concepts, designs, and components.






NEXT STEPS:

If you’ re interested in applying for this amazing opportunity, please send your resume to Jeremy Robb at Jrobb@optistaffing.com NOW to secure your interview today! Or heck! Just give us a call at 360.816.2101.
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