Customer Account Specialist

Optimal Solutions
Washington, DC Full Time
POSTED ON 12/26/2019 CLOSED ON 4/27/2020

What are the responsibilities and job description for the Customer Account Specialist position at Optimal Solutions?

Overview: Connection is at the core of every facet of our business. By connecting with and investing in our team members, we empower them to confidently represent our firm and our clients when interacting with customers. Developing professionals through our extensive training structure provides them with the skills and knowledge necessary to attract new customers and exceed revenue goals for our clients.

With our versatile campaigns being adaptable to all business types and sizes and the demand for our services increasing, we are immediately seeking dynamic individuals to join our growing team.

Primary Duties:

  • Demonstrate engagement in classroom training settings regarding product knowledge
  • Interact with senior team members exhibiting best practices
  • Assist with developing strategies and territory coordination
  • Communicate face to face with prospective customers
  • Build rapport to uncover customer preferences
  • Showcase the quality of promotional packages
  • Track and manage inventory usage and productivity

Minimum Requirements:

  • High School Diploma or GED
  • Ability to pass a Background Check
  • Flexibility in schedule and availability
  • 1+ years of experience in customer service
  • Positive attitude and professional demeanor
  • Strong communication skills

Position Benefits: 

  • Access to knowledge and advice from nationally recognized management staff
  • Paid training encompassing various departments
  • Supportive team with personalized training
  • Bonuses and merit based rewards

Salary: $36,500.00 to $54,600.00 /year
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