Gym Staff - Part Time - Morning Opener 5:45 -7:45 M-F and weekend

The Front Desk Staff Part Time will be responsible for creating a positive member experience by providing a superior level of customer service to Optimum Wellness Center members, prospective members, and guests.

Early mornings M-F 5:45 - 7:45 and every other weekend.

Essential Duties and Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.

• Handle all front desk related activities including, but not limited to:

• Answering phones in a friendly manner and assisting callers with a variety of questions.

• Checking members into the system.

• Providing prospective members tours of the facility.

• Signing-up new members.

• Keep the gym and all equipment extremely clean and in good working order

• Facilitate needed updates to member’s accounts.

• Respond to member questions and concerns in a timely and professional manner

• Potential for advancement to Assistant Manager or Manager as opportunity arises.

Qualifications/Requirements

• Upbeat and positive attitude.

• Customer service background preferred.

• A passion for fitness and health.

• Punctuality and reliability is a must.

• Basic computer proficiency.

• Outstanding customer service skills; ability to interact in a positive and professional way with

members and co-workers, exceeding the member’s expectations.

• Strong listener with the ability to empathize and problem solve.

• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.

• Continual talking in person or on the phone during shift.

• Must be able to occasionally lift up to 50 lbs

Job Type: Part-time

Pay: $11.00 - $12.00 per hour

Schedule:

• Monday to Friday

COVID-19 considerations:
Employee's are required to wear mask

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location