Manager Identity Operations

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

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Job Summary

The Identity Operations Manager role is crucial in managing the Identity and Access Management (IAM) operations within the organization. This leader will oversee a dedicated team focused on IAM and Privileged Access Management (PAM), ensuring the security and integrity of identity access processes. The role involves daily operational duties for onboarding and offboarding identities, managing privileged access, and maintaining IAM systems and policies. The manager will work closely with Security, Compliance, and Legal teams to adhere to data protection and privacy regulations. As well as provide mentoring, coaching, and guidance beyond day-to-day routine.

Responsibilities

• Lead the Identity Operations team with a focus on IAM and PAM, ensuring secure and efficient management of identity access processes.
• Oversee daily operational duties for onboarding and offboarding of identities impacted by IAM and PAM processes.
• Collaborate with Security, Compliance, and Legal teams to ensure adherence to data protection and privacy laws and regulations.
• Develop and maintain IAM systems and policies, ensuring the authentication, authorization, and auditing of client and user access to the company's services.
• Lead and manage the Identity Operations team, providing guidance and direction to ensure high-quality technical support for all end-users.
• Collaborate with IT management to align desktop support services with overall IT and business objectives.
  #LI-LP1

Qualifications

• Bachelor's degree in computer science, engineering, or a related field; or equivalent work experience
• 10 years of experience
• Proven experience in leading and managing an Identity Operations team.
• Proficiency in IAM and Privileged Access Management (PAM) systems and processes.
• Familiarity with concepts of Entitlement Reviews, Access Request Systems, and Separation of Duties in the context of identity and access governance tools.
• Knowledge of Identity federation principles and the ability to set standards for the firm in terms of identity & access management.
• Experience with onboarding applications for access entitlements, provisioning, and de-provisioning of users.
• Participation in technical research and development to enable continuing innovation for Cyber Security and Information Risk management.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

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