Sales Coordinator

Job Summary

• This role supports Residential Sales teams partnering with management to provide administrative support and manage communication to the local team.

Responsibilities

• Distribute regular business operations reports to sales team, including sales, performance and operational metrics.
• Serve as a point of contact for team, distribute memo communications, highlight internal programs and sales incentives, ensuring department receives relevant updates.
• Monitor data entry into sales databases, ensuring accuracy and regulatory compliance.
• Maintain digital record keeping, including digital sales orders.
• Responsible for managing meeting schedules, including planning and organizing.
• Co-host and assist with employee events and vendor visits.
• Monitor and promote ongoing local incentive programs.
• Assist management team in maintaining and tracking employee performance and compliance records.
• Monitor and purchase office supplies as needed.
• Manage monitored group email accounts, providing timely responses and feedback to customers.
• Conduct customer follow up calls to ensure quality assurance and provide related updates to management.
• Assist other sales teams with task, as needed.
• Perform other duties, as the manager may from time to time, deem necessary.

Qualifications

• High school diploma or equivalent required. College or Technical Degree a plus.
• 1 year of administrative or clerical experience in Contact Center environment preferred.
• Strong PC skills, specifically Microsoft Office; Word, Access, PowerPoint and advanced level of Excel knowledge required.
• Experience with billing systems preferred.
• Ability to effectively prioritize, strong organizational and logical skills are required.
• Good verbal and written communication skills required.
• Must be able to maintain the highest degree of confidentiality and diplomacy.
• Ability to meet deadlines and work effectively under pressure.
• Must be able to work flexible hours: weekends, and overtime as required. Sedentary position, using a computer, must be able to sit for long periods (may stand at desk periodically), manual dexterity required.
• English/Spanish Bilingual skills a plus.