Consultant II

Junior consulting position for those who are continuing to develop their expertise. Receives general instruction on routine work and detailed instruction on new projects or assignments.

As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices. Implements Oracle products and technology in various industries to meet customer specifications.

1-3 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Demonstrates competence in a minimum of one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

• Consult with clients on comprehensive service line workflows, including current state and future state, and work with client to map out stop-start-continue processes to determine how the system will be designed and tested
• Identify, resolve and report solution status, risks, and issues to client and project leadership
• Coach client on data collection and system design requirements, and analyze to determine optimal solution build and implementation
• Consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests
• Maintain client relationships and navigate through conflict and complex relationship situations to achieve business objectives
• Coach and mentor associate consultants
• Support internal team initiatives

People Management Responsibilities (for associates with one or more direct reports):

• Seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution.
• Delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed.
• Lead by example and share knowledge and experiences with associates and team. Create a respectful work environment where you advocate for your team, create accountability and recognize accomplishments.
• Provide timely feedback to encourage success, ensure accountability and connect opportunities for your associates' development.
• Identify the right talent to achieve the desired results. Promote and build a diverse and cohesive team to accomplish objectives and align associates' skills to fill gaps.
  

Basic Qualifications

• At least 5 years total combined related work experience and completed higher education, including:
• At least 1 year healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience
• At least 4 years additional work experience directly related to the duties of the job and/or completed higher education
• High School Diploma

Preferred Qualifications

• Bachelor's degree or equivalent relevant work experience

Expectations

• Perform other responsibilities as assigned
• Willing to travel up to 100% as needed
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position