About Us

Orangetheory Fitness (OTF) is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC).

Our brand purpose is to help people live longer, more vibrant lives. Our mission is to deliver proven fitness results for a healthier world and to be the trusted global leader of innovative heartrate-based interval training. We need talented people working together to make this happen.

Our Team

Our people are the lifeblood of our organization. We are a community of passionate professionals committed to More Life. Our culture is engaging, fun and dynamic, and we go All Out every day to provide a premier work

environment. By creating a diverse and passionate company culture, our team members are inspired to contribute to the overall success of Orangetheory and create a healthier world.

Job Overview

The Studio Manager leads the studio in all aspects of membership retention, employee development, and achieving sales quotas. They directly supervise team members including, Sales Associates, Coaches, and Head Coach. The Studio Manager will be responsible for the hiring and onboarding of team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks. The Studio Manager will manage all aspects of the employee life cycle with continuous coaching, annual performance reviews and by providing rewards and recognition to high performers. The Studio Manager reports to the Regional Sales and Operations Manager.

Responsibilities

• Hires, trains, and schedules all studio sales staff
• Manages, develops, and evaluates the performance of all Orangetheory Fitness sales and trains staff for continued success and future growth
• Regularly attends training, bringing lessons learned back to sales staff for implementation. Regular attendance to OTF fitness classes, a minimum of 2 visits per week. 
• Manages daily operations including client and staff concerns of a fast-paced fitness studio
• Works directly with Head Coach to increase studio utilization and workout traffic
• Promotes the studio and brand through social media efforts by directing staff to participate in campaigns
• Has regular cadence of meetings and trainings with team to ensure continued development, and completion of goals
• Executes and coordinates company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
• Manages any disciplinary actions involving Orangetheory Fitness studio employees
• Responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, payroll and facilities maintenance
• Meets or exceeds personal sales goal as well as studio total goal
• Acts as brand ambassador for community engagement, lead generation, civic networking and collaboration

Required Skills & Abilities

• Ability to successfully multi-task multiple issues at once
• Demonstrates business acumen with knowledge of market and competition; Aligns work with strategic goals; Analyzes market and completion and adapts strategy to changing conditions.
• Properly uses professional and sound judgement to escalate business decisions that majorly impact staff and members
• Ability to manage difficult or emotional customer and employee situations
• Ability to be a self-starter and a driven professional with a willingness to succeed
• Possesses a competitive drive to perform at a high level and achieve goals
• Motivates and inspires team members to make an impact by contributing to the success of a project or the organization
• Excellent written and verbal communication skills, with ability to respond in a clear, concise, and respectful manner

Education & Experience

• High school diploma or general education degree (GED)
• Must have at least 3 years sales experience, customer service or comparable experience.
• Prior Orangetheory Fitness work experience a plus
• Prior leadership experience is a plus

Work Conditions

• Frequent walking and standing inside and outside of the studio.
• Ability to work flexible schedules including on weekends and holidays as directed by business needs.
• Must have reliable transportation to and from multiple office locations and studios

Equal Employment Opportunity

Orangetheory Fitness, Austin Fitness Group LLC is an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. Discrimination of any type will not be tolerated. Austin Fitness Group is committed to a policy of equal employment for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, disability, religion, veteran status, or any other characteristic protected by state, federal, or local law.