Med Spa Center Director

OrangeTwist is on the hunt for a citrus-y, dynamic and instrumental Med-Spa Center Director to lead our South Bay team! We need someone who is positive, independent and trustworthy.

The Med-Spa Center Director will be responsible for providing clients an exceptional customer experience through quality, professional, friendly, and informed service. You will manage operational processes and standards throughout the Center. We’re looking for a compassionate, adaptable, customer-oriented and self-motivated individual who is willing to be hands on and has a genuine interest in growing our vibrant organization!

If this sounds like you, we want to hear from you. Come join one of the top brands in the aesthetic space to grow within an established business and continue to do what you love.

Med Spa Center Director will:

• Directs, implements, and maintains guest experience and service standards; efficient and professional guest check-in, friendly and educated team members, comfort and cleanliness of procedure rooms and lobby and resolves guest problems and complaints as needed
• Develops, implements, and maintains programs/processes to enhance guest satisfaction and ensure front office operations are efficient and profitable
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance, identifying problem areas and taking corrective actions
• Develop team and hold accountable to the achievement of product and service sales and profitability goals
• Prepares accurate and timely reports and correspondence as needed; responds to corporate requests
• Ensure staff hours are approved and submitted to Regional Director for approval
• Proper management of staff schedule for adequate coverage
• Establishes, modifies, implements, and monitors systems and procedures to enhance timely and efficient workflow
• Ensures Center operations are maintained through appropriate planning and implementation of operations processes including; ordering supplies, inventory, security system, overall cleanliness, equipment maintenance and compliance with OSHA regulations
• Monitors Center PNL to ensure staffing cost is at or below 24%
• Schedule monthly education trainings and workshops to provide staff with continuing education to improve professional and technical knowledge, skills and abilities
• Utilize marketing tools to generate new business and host monthly events and promotions
• Be aware of and comply with all federal, state and local labor and employment laws applicable to employees at the Center including licensure of Estheticians, Nurse Practitioners, Physicians Assistants and Registered Nurses
• Ensures compliance with all applicable requirements and federal, state, and local laws/regulations including but not limited to those pertaining to quality improvement, human resources, environmental protection, fire and life safety, occupational injuries and illnesses, security, and disaster preparedness
• Consistently supports compliance and the Principles of Responsibility by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements and office protocols (including but not limited to; JCAHO, OSHA, HIPAA)

The ideal candidate MUST have:

· 3 - 5 years in medical spa, plastic surgery or dermatology setting

· Ability and experience in selling - top sales

· Knowledgeable about skincare products

· Knowledge in skincare services and non-evasive cosmetic procedures

We offer great perks in return for your talent. To name a few: competitive compensation, health benefits, incentives, vacation, employee discounts, and development opportunities.

Interested? Reach out to us at torid@orangetwist .com

We can’t wait to welcome you to the Twist family!

Let’s Twist

Job Type: Full-time

Pay: From $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Please share your minimum salary expectations.

Experience:

• Medical Spa: 3 years (Required)

Work Location: One location

Salary : $32 - $0