What are the responsibilities and job description for the Senior Product Manager position at Orchard?
About the Role
The Senior Product Manager will help Orchard build a high NPS customer experience that creates raving fans, at scale. You will work closely with our talented design, engineering, sales, marketing, and operations teams to build industry-defining products that deliver on Orchard’s mission - to provide the most simple, stress-free, and fair way to buy and sell a home. The ideal candidate has 3 years of experience building impact-driving products in a growth stage company.
What You’ll Do Here
- Own the product strategy and roadmap for a major company objective, for example:
- Drive growth by bringing products to market that engage homebuyers early in their journey
- Empower our real estate agents to deliver a best-in-class service efficiently and at scale
- Enable seamless communication between the customer and each member of their deal team
- Make our operations teams significantly more efficient by finding ways to automate complex processes
- Conduct quantitative and qualitative user research to inform what we build
- Lead a dedicated scrum team of design and engineering, and collaborate with stakeholders across the organization to execute your roadmap
- Regularly make “build,” “partner,” or “buy” decisions regarding how best to support our evolving and rapidly growing business
- Define, track, and report on product KPIs that drive product decisions and measure success
We’d Love to Hear from You If You Have:
- 3 years experience in product management
- A track record of taking ownership of large projects, including identifying what those projects should be in the first place
- Demonstrated experience in cross-team collaboration: working effectively with highly technical engineering teams as well as salespeople, operational teams, and senior leadership
- Strong analytical capabilities - experience defining metrics, measuring performance, and using data to inform decision-making
- Strong written and verbal communication skills and can synthesize testing and learnings to share with stakeholders and executive leadership
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