Manager, Salesforce Administration

OrderMyGear is the industry leader in technology for the team gear and promotional product space. OMG continues to push boundaries, shaping the future of online group commerce. We approach challenges as opportunities and are continuing to build a Team of OMG’ers who work hard, welcome change, and live out our Magic.

Come join us at OMG! You can play a pivotal role in this rapidly changing industry as we scale our platform and improve the eCommerce experience for our clients and their customers.

TEAM IS EVERYTHING

We Invest in Each Other

We Create Solutions

We Enjoy the Ride

EMBRACE IT. OWN IT. ALL IN.

Salesforce Administration is responsible for owning and maintaining OMG's use of Salesforce. As a Manager of Salesforce Admin, you will leverage and evaluate existing best practices for the use of Salesforce and continually drive adoption to ensure user and system efficiency. You will also build and maintain relationships across critical functions, including Sales, Marketing, and Engineering, consistently collaborating on how Salesforce supports and enables the business. As Manager of Salesforce Administrator, you will serve as our subject matter expert on Salesforce technology and our integrations with Salesforce.

We are unable to sponsor an employment Visa at this time.

• Daily maintenance, troubleshooting, and support for OMG Salesforce users
• Evaluate, develop, and implement solutions that support new or changing business processes
• Collaborate with critical OMG Salesforce stakeholders to understand Team OMG needs
• Integrate Salesforce with other applications, including developing, testing, and maintaining integrations with OMG's proprietary software and third-party platforms
• Continual maintenance of a clean Salesforce database
• Create and maintain system-related documentation

• A minimum of five (5) years of experience in a Salesforce Administrator role in a Software-as-a-Service (SaaS) environment
• A minimum of one (1) year of experience managing a team of Salesforce Admins
• Proven ability to perform integrations with proprietary software and other third-party platforms such as ZenDesk, Drift, Dialpad, AskNicely, Crayon, Everstring, Pendo, and Chili Piper
• Proven experience using Data Loader or similar tool
• Strong understanding of Marketing, BI, and Sales tools such as Hubspot, Looker, and Outreach
• Strong understanding of Salesforce.com Platform and best practices
• Salesforce.com Sales Cloud administration experience preferred
• Strong interpersonal skills with excellent written and verbal communication skills
• Strong analytical skills and critical thinking skills
• General knowledge of process improvement techniques and methodologies and general business operations
• Ability to multi-task, prioritize changing projects, and strong problem-solving skills
• Salesforce Administrator Certification is a plus
• U.S. Citizen or Permanent Resident status required
• Visa Sponsorship is not available

• Understanding of SOQL
• Experience with Apex coding
• Experience with Sandbox Environment
• Company-wide salesforce initiatives, including (but not limited to) speaking with stakeholders, gathering information and executing projects

OrderMyGear provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

• Competitive benefits & PTO
• 401(k) with employer match
• Paid parental leave
• Wholesale discount to name brands
• In-office benefits:
  • Catered lunches & breakfasts
  • Company happy hours and outings
  • Casual office atmosphere & one block from Deep Ellum
  • Fully stocked kitchen
  • Commuter benefits