Program Coordinator II - Housing

Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today and tomorrow. We offer a highly competitive compensation and benefits program. Learn more about the benefits Metro offers.
 
Wherever we come from, whoever we are, everyone deserves safe and stable housing.
  
In 2018, voters approved the Metro Affordable housing bond which promises to add 3,900 new affordable housing units in partnership with seven jurisdictional and housing authority partners. Upon completion, between 9,000 and 15,000 people will have a safe and affordable place to call home and thousands more over time. In May of 2020, voters approved Measure 26-210 known as Metro Supportive Housing to fund services for people experiencing or at extreme risk of homelessness.
 
Thanks to voters, Metro now partners with Clackamas, Multnomah and Washington counties to reduce homelessness through services that help people find and keep safe and stable home. Goals for the 10-year program are to connect 5,000 chronically homeless households with supportive housing and stabilize 10,000 households at risk of or experiencing homelessness in permanent housing.
 
Housing insecurity and homelessness impact Black, Indigenous and People of Color (BIPOC) at disproportionately higher rates compared to white communities. Addressing homelessness and housing insecurity requires intentional efforts to address racial disparities and policies that continue to cause harm to BIPOC communities. The Metro Housing department is committed to advancing racial equity through the implementation of the Metro Affordable Housing Bond and Supportive Housing Services measures as well as internally as a department through Metro’s values and the values that guide our work:

•  Advancing racial equity & dismantling oppression
• Trust
• Creativity
• Relationships 

The person hired into this role will apply these values as they take a human-centered approach to inspire, motivate, and empower others to continuously develop, learn and grow to better serve the many diverse communities that make up Metro.
 
Metro’s Housing Department is hiring for a Program Coordinator II. In this role you will be a key member of the Regional Capacity team by providing essential support on various projects that directly impact our communities. We are seeking a seasoned professional who thrives on keeping large-scale projects moving forward seamlessly. The first priorities for the Regional Capacity team will include crafting innovative programming for technical assistance to organizing dynamic events like regional workshops and jobs fairs, you’ll play a pivotal role in shaping the future of our region. If this sounds like you and you are ready to be a part of this journey with us, this is your chance to join the team.

As a Program Coordinator II you will: 

• Serve as the primary support for Regional Capacity Manager and Program Managers, adeptly navigating research, analysis, and coordination.
• Co-develop and refine administrative and operating procedures for systems that are integral to the efficient operation of our program, including comprehensive manuals, forms, and handbooks.
• Contribute to the strategic framework by assisting in the development of program goals, policies, processes, and guidelines.
• Provide expertise on coordinating projects, addressing challenges, and proposing innovative solutions to enhance operational efficiency.
• Support Program Managers in the intricacies of preparing and managing solicitations, grantmaking and contracting ensuring compliance and accuracy throughout.
• Oversee the preparation and maintenance of administrative documentation, including solicitations, program agreements, contracts.  
• Play a key role in orchestrating the development and implementation of event planning for conferences, jobs fairs and more.
• Facilitate the planning and implementation for the convening of trainings for direct service workers.
• Stay in tune with industry trends through diligent research, reporting and recommendations on national best practices on housing and homelessness systems enhancements.
• Serve as the steward for documenting program activity costs, progress, outcomes, and assist in program evaluations. Provide your strategic insights for continuous improvements. 
• Engage and develop relationships with internal and external stakeholders.

Attributes for success:

• Knowledge and ability to apply a racial equity lens throughout your work
• Exhibit both the capacity and willingness to work independently while also collaborating effectively as part of a team: when one of us succeeds, we all succeed.
• Ability to display proficiency in managing multiple tasks related to complex projects simultaneously 
• Ability to deliver on deadlines amidst competing priorities and sometimes unpredictable work environments.
• Talent to organize and coordinate complex research studies
• Critical thinker who can independently analyze and make well-grounded recommendations. 
• Demonstrate strong written and oral communication skills, effectively conveying ideas and information with clarity and professionalism.

Diversity and inclusion:  At Metro, we’re committed to hiring a workforce representative of the communities we serve, recognizing that a diverse workforce strengthens our organization. We invest in employees by supporting equitable and inclusive hiring practices, employee policies and training programs.
 
TO QUALIFY 
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

• Three years of relevant experience and 
• Bachelor’s degree in the program area of specialty; or
• Any combination of education and experience that provides the necessary knowledge, skills and abilities to perform the classification duties and responsibilities (Example could be Associate degree and five years of experience)

Working environment/schedule: This role offers flexibility with a hybrid work arrangement, allowing remote work while requiring periodic in-office presence based on departmental needs.
 
If this statement is true for you, then you may be ineligible to apply:
If I was terminated for cause during any of my employment with Metro, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.

Like to have qualifications: 
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position. 

•  Lived experience in housing instability, homelessness, or other institutional marginalization and/or working with people experiencing homelessness. 
• Direct experience working with Black, Indigenous and people of color (BIPOC) communities and other historically marginalized communities. 
• Experience in the nonprofit or government sectors. 

COMPENSATION AND REPRESENTATION
Based on the Oregon Pay Equity Act requirements, Metro’s internal equity review process, and the candidates’ qualifications, the appointment will typically be made between $78,728.00 – $86,860.80 annually. The full-salary range for this position is $78,728.00 - $105,580.80 annually.

This position is not eligible for overtime and is represented by AFSCME union. It is classified as a Program Coordinator II. Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.

SCREENING AND EVALUATION
The application packet:The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• Attach a resume covering relevant experience and education. Please be sure your resume includes the following for each employer:
  • Name of employer 
  • Location
  • Dates of employment 
  • Your title
  • Summary of your responsibilities
• Attach a cover letter describing your experience and any other specialized qualifications relevant to the role. This should include your approach to diversity, equity and inclusion in your work.

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments (if applicable)
• Reference check 

Questions?
Recruiter: Megan Warneke 
Email: megan.warneke@oregonmetro.govEqual employment opportunity:  All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.
 
Online applications: Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, call 503-797-1570 or email at jobs@oregonmetro.gov.
 
Accommodation: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in this process. To obtain confidential assistance please contact Human Resources 503-797-1570 or jobs@oregonmetro.gov.
 
Pay equity at Metro: Every worker must get equal pay for equal work regardless of your gender, race, age or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
 
Public Employees Retirement System (PERS): Unless otherwise stated in a collective bargaining agreement, Metro pays both the employee and employer portion of PERS contributions for eligible employees.  
 
Veterans' preference: Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.