What are the responsibilities and job description for the Patient Access Rep - ER - FT position at Oro Valley Hospital?
This Patient Access Rep is FT - days in a fast paced environment, multi-tasking, attention to detail necessary. Emphasis on excellent customer service and strong collection skills. Patient access performs a variety of tasks throughout the shift.
Position Purpose:
Performs patient registration and office support duties of a complex nature. Provides quality customer service to internal and external customers. Participates in the collection process of patient liability. Verifies and accurately enters demographic information in the hospital computer system. Verifies and accurately enters insurance information in the hospital computer system. Responsible for maintaining and completing accurate bed check and midnight census process. Completes all forms related to the registration process to maintain compliance with hospital and regulatory agencies. Initiates DES application on all uninsured patients or under insured patients.
Oro Valley Hospital (OVH) is a 146-bed hospital that also has a freestanding emergency center and large physician group. With these varied access points, you have your choice of settings in which to work. Oro Valley Hospital’s culture centers around providing safe, quality care to patients, but also to foster a work environment based on teamwork, commitment to a shared goal and recognizing employees for all they do to care for our patients. Often described as a “family,” the staff at OVH take pride in doing the best they can to care for their community. OVH is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.
INDNWA
Experience
Preferred- One (1) year of data entry and customer service relations required. One (1) year of registration experience in a hospital setting preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)