Job Posting for Data Center Support Coordinator at Orpine, Inc. Internal
About US:
Established in 2006, Orpine Inc is an international Minority Business Enterprise (MBE) consulting company with offices in Georgia, North Carolina, California and India.
When it comes to staffing solutions, our strong ties to various talent pools allow us to fulfill the contract and permanent positions for any size company, ranging from Global 2000 Companies to implementation partners.
Currently we are hiring for below mentioned position that our client has.
Data Center Support Coordinator
Description-:
XXX is looking for a data center support coordinator responsible for managing operations with data center vendors, maintaining the hardware assets, and resolving system issues. This key role will be a part of the Data Center Community (DCC) team focused on providing services for external parties to create a positive partner experience.
Responsibilities:
Coordinate with the Release Management team to submit remote hand tickets on behalf of the Node Provider/Customer in a timely manner across multiple data centers globally
Help create escalation paths for faulty hardware in external data centers.
Liaison with hardware manufacturers to RMA faulty hardware for our Node Providers.
Manage all Internet Computer Rack asset inventory and ship out hardware to Node Providers engineers.
Coordinating data center specifications to gather quotes from data center colocations.
Negotiate the terms during the sales process and ensure all quotes meet technical requirements.
Support the Data Center Coordinator as a point of contact for all of our data center partners.
Submit RMAs tickets to fix, update, and/or exchange hardware equipment as needed for the Foundation.
Support the Program Manager with DCC's Infrastructure Program Initiatives. Be the technical point of contact for the members in the program.
Coordinate with the Data Center Services team to rollout hardware in external data center colocations for external partners.
Support the Data Center Services team to create hardware installation runbooks.
Requirements:
5-8 years of experience in Data Center support and operations; extensive experience with logistical and operational optimization when working with all the various network partners (Data Center, VARs, Remote Hands, Manufacturers) is a must.
Experience in Project Management.
The role is a fit for someone who thrives on solving complex problems and taking initiative.
This role requires work in both CEST to PST time zones.
For more exciting opportunities join us on linkedin https://www.linkedin.com/company/orpine-inc/
https://www.orpine.com/searchjobs/
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Salary.com Estimation for Data Center Support Coordinator in Oakland, CA
$146,421 to $194,501
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