National Warehouse Operations Director

Primary Purpose

The role involves overseeing the warehouse operations performance of the Medco Transportation division, ensuring a robust network strategy, tools, and site leadership for exceptional customer service. The Director must think strategically to enhance the DC's efficiency, comprehend current business KPIs, and aid in enhancing training and execution. Responsibilities cover facility budgets, operating costs, productivity, quality, and staffing. Additionally, the role entails managing and developing DC leadership, providing strategic direction, continuous process improvement, and boosting performance in various KPIs like safety, productivity, cost management, customer metrics, inventory turnover, and capacity.

Major Responsibilities

• Manage direction, leadership and ownership of results for multiple DC’s located across the United States (9). Ensuring we have engaged and capable leaders throughout the network.
• Work closely with Operations Support team and other internal resources to manage capital requirements and recommended automation, process improvement or tools to improve the workflow and efficiency of the network of DC’s.
• Works with Senior Operations / Finance team to drive accountability for results
• Ensure training and adherence to SOP’s
• Revise and Update processes with an eye towards Lean and Six-Sigma
• Understand how to use and teach root cause analysis
• Allocates and manages resources/roles based on Operation’s and budgetary targets and customer expectations.
• Drives positive associate relations
• Drives continuous improvement initiatives
• Drives a high performance organization through:
• Identifies key projects and initiatives
• Contributing to strategic direction through tactical implementation of key projects and initiatives in the facility
• Aligning the culture of the facility to the overall company strategy and structure
• Making fact based decisions by using data and analytical skills.
• Interacts with Sales and other functions to resolve customer issues and ensure profitability.
• Manages people, processes, budgets, performance management, compliance activities, and associate development as required by the job.
• Understands and demonstrates ORS MEDCO Core Values.
• Performs other duties as assigned.

Skills/Knowledge Required

• Demonstrates a strong understanding of the supply chain and works well with other departments
• Excellent interpersonal and leadership skills.
• Excellent written and verbal communication skills.
• Strong planning, change management and organizational skills.
• Demonstrated ability to solve problems, achieve results and foster strong customer service orientation.
• High degree of initiative, team building and dedication to effect positive change.
• Intermediate computer skills.

Education and Experience

• Bachelor Degree in Business or Logistics required.
• Minimum 10 years of job related experience required.
• Experience managing a large scale, high volume distribution center.
• Experience managing multiple locations is preferred.
• Experience in wholesale business environment.

Notice to all applicants: ORS MEDCO is a drug-free workplace. Alcohol and drug misuse poses a threat to the health and safety of ORS MEDCO employees and to the security of the company's equipment and facilities. For these reasons, ORS MEDCDO is committed to the elimination of drug and alcohol use and misuse in the workplace. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted.

Notice to third party agencies: ORS Medco does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruiting Agreement, ORS Medco will not consider or agree to payment for any referral compensation or recruiter fees. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, ORS Medco explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of ORS Medco.