Retail Guide

Orvis is where passion and a career meet. Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will: ·         Create a store atmosphere that is welcoming and inclusive ·         Serve as a brand ambassador and lead by example in a fast-paced retail environment ·         Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love WE’RE LOOKING FOR: ·         Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe ·         Delivery of world-class customer service through empathy, critical thinking and customer centricity ·         Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner ·         Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform ·         Current computer skills and the ability to learn and apply business programs ·         Ability to handle ambiguity, use sound judgement, and solve problems for customers ·         Creativity and visual merchandising skills are a plus ·         Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking ·         Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets WHAT WE OFFER: We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:  ·         Monthly Team Incentive Program ·         Employer-matched 401(k) savings plan ·         Generous associate discount, and opportunities to earn travel credits ·         Fly Rod loaner program To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html

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