KOL Engagement Specialist

WHO WE ARE:

We are Ocular Science®, a leading-edge biotech company headquartered in El Segundo focused on developing innovative eye care products at reasonable prices for those suffering from eye disease and discomfort. We do this because eye care patients and physicians should not have to endure expensive and overly complex treatments when there are easier and more cost-effective alternatives.

Through our affiliate, OSRX®, we blend practical solutions with paradigm-shifting innovations to effect positive change. We can combine and compound multiple medications into a single drop for postoperative cataract and LASIK care that promotes compliance while reducing cost. This saves time for both patients and doctors by simplifying treatment plans and minimizing office callbacks.

OSRX® is a 503A compounding pharmacy headquartered in Missoula, MT, that focuses 100% on ophthalmology and optometry. Our state-of-the-art facility combines multiple medications into a single bottle to simplify post-op cataract & LASIK care, glaucoma management as well as myopia management for patients nationwide.

OSRX® proudly zigs where others zag. While drug prices soar and the patient experience sours, we’re countering the traditional pharma model by providing quality compounded medications, as prescribed by physicians, that are easy to use and affordable. Our business model has no reliance on any public or private health insurance reimbursements. This pragmatic approach to health care promotes compliance and lowers out-of-pocket costs by sparing patients from having to purchase several different medications.

Ocular Science® and OSRX® do this as a team because we believe in putting patients ahead of profits. In engineering simple solutions to solve complex problems. In disrupting the status quo. We have A New View of Medicine.

OUR CULTURE:

We are an organization that has a reputation for outstanding leadership, innovation, and expertise. Passion, culture, and robust talent management compliment our belief that our people are among our most valuable assets. Ocular Science® and OSRX® employees use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services/products in the industry. We seek out employees that are endlessly curious, voracious problem solvers, and thrive in environments designed to support them in reaching their full potential.

THE RIGHT FIT:
Our KOL Engagement Specialist will work with Key Opinion Leaders (KOLs) in ophthalmology and, to a lesser extent, optometry, to achieve the strategic imperatives of OSRX. The KOL Engagement Specialist will build thriving relationships with each KOL and assist in anticipating patient and organization needs. This person will deliver exquisite customer service meanwhile enhancing engagement with the organization. This role is about building healthy relationships with highly respected KOLs in the industry. We are looking for someone who exudes delight and professionalism.

RESPONSIBILITIES:

The successful candidate will:

• Successfully and compliantly exchange knowledge, gather insights and build advocacy with KOLs
• Understand the KOL universe at both the micro and macro levels to collaborate compliantly with internal partners to develop/collaborate on key initiatives impacting patient access and needs
• Engage with senior management to develop and execute strategic plans to identify and select physician partners/KOL
• Work closely with cross-functional teams to maximize KOL engagement opportunities
• Collaborate with internal cross-functional teams and develop novel strategies to understand and impact strategic KOL thinking
• Provide insights and learnings back to marketing, customer service, pharmacy and/or sales, as appropriate
• Ability to operate with agility and flexibility
• Disseminate thought leader insights to broader company stakeholders, including marketing, sales, market access to drive development of new strategies and tactical approaches and to ensure a comprehensive view of market trends is integrated into overall planning
• Initiates and pursues opportunities to include and ensure we are strategically and strongly positioned in the US market

REQUIREMENTS:

• This role is headquartered out of office in El Segundo, CA
• Bachelor’s Degree from an accredited university
• Valid U.S. driver’s license with a clean driving record
• Ability to travel often 60% of the time, including overnight trips
• Strong organization skills, along with excellent oral presentation and communication skills
• Proficiency in Excel, Power Point, Word, Outlook, social media, Salesforce, etc.
• Strong business acumen, customer focus, demonstrated teamwork/collaboration
• Support the execution of contracts with KOLs as needed
• Support the Director of Marketing in assessing and attending additional medical affairs activities including speaker programs and conferences
• Outstanding written and verbal communication with proficiency in communicating clinical and research related information to varied internal audiences and external leaders
• Liaise with sales and marketing to ensure thought leader concerns/needs are addressed in a timely and thorough manner
• Creates and executes short term and long-term KOL engagement plans
• Manage the day-to-day interactions with the Company’s KOLs/interface with KOL’s through office visits and association meetings or at conferences

PERSONAL ATTRIBUTES:

• You are organized
• You influence action and buy-in to OSRX value system naturally
• You operate with a high level of integrity and build trust quickly
• You have the keen ability to read situations quickly, being nimble to anticipate and adjust for problems and roadblocks
• You’re a great listener
• You have a track record for sound judgment and decision-making ability
• You are driven to consistently go above and beyond

BENEFITS:

• 75k Starting Base salary bonus opportunity

• Full benefits package including medical, dental, vision and disability coverage

• 401(k) with company match
• Expense account

OSRX as an organization is dependent upon our great people. If you are motivated by competitive incentive compensation and career advancement measured by your proven successes, we look forward to meeting you.

Equal Opportunity Employer

Ocular Science® is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Current Local, State, Federal Covid preventative measures required while working in office and representing the company

Application Question(s):

• Are you able to reliably commute to our corporate office in El Segundo daily?

Education:

• Bachelor's (Required)

Language:

• English (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: One location