Administrative Assistant

Scope of Work:

This position is an administrative coordinator for the Montgomery Connects digital equity programs. It will require work to be performed both on-site at County main office AND on-site at other locations. Person must be able to provide their own transportation. Work is performed in the office, and as needed at County libraries, recreation centers, special event locations and similar venues

Person must be able to pick up print jobs from EOB and bring to COB and must be able to lift 15 lbs. (e.g., box of promotional items, metal easels, pull down fabric signs, pop-up tents in rollaway bag).

Skills

• Digital equity/community engagement program coordination
• Ability to successfully work in a fast-paced environment
• Ability to effectively communicate via phone, email, chat
• Ability to work independently to reliably complete administrative tasks with minimal supervision
• Ability to prioritize time sensitive or high priority tasks
• Excellent time management
• Excellent organizational skills
• Attention to detail especially when creating appointment times, dates, and locations
• Ability to careful proofread and correct grammar in promotional materials and letters
• Ability to summarize and explain program requirements
• Ability to answer questions regarding program enrollment requirements
• Proficiency in Microsoft products
• Word, Excel, PowerPoint, SharePoint, Outlook, Teams

• Proficiency – Other office products
• Eventbrite, Zoom, Adobe Professional

• Good judgement
• Excellent interpersonal skills
• Ability to provide excellent customer service
• Ability to training other staff and volunteers to support enrolling the public in federal and state benefit programs
• Ability to work well with seniors, young children, and immigrants
• Ability to represent a program, provide outreach to organizations
• Ability to schedule events
• Ability to manage volunteers
• Ability to work some evenings (until 7pm) and some weekends (2 Saturdays per month)

General Work Responsibilities:

On-Site Enrollment of Households in the Affordable Connectivity Program, Montgomery Connects computer, and similar programs

Assist families with enrollment in programs

Supervisor other staff and volunteers on-site

Be responsible for tracking event results (number of participants enrolled, etc.)

Pack and bring supplies (iPads, flyers, pens, tablecloths)

Be a subject matter expert to answer questions

Provide feedback regarding ways to improve event operations

Organizational Outreach

Contact organizations to schedule events

Conduct site visits as necessary to ensure event space is suitable with WiFi

Reserve locations

Work with organizations to arrange additional staff or volunteer support

Work with County staff to create promotional flyers and posters for events

Manage timely distribution of promotional materials

Job Types: Full-time, Contract

Salary: $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Weekend availability

Work Location: One location

Salary : $45,000 - $0