DIRECTOR OF ACT TEAM

Job Title: Director of ACT Team Department: Mental Health &

Wellness

Reports to: Executive Director of Mental Health & Wellness Revision Date: 10/25/2023

Grade Level: 37 Status: Exempt

Job Summary:

Oversight of the fiscal, programmatic, and clinical aspects of the ACT Team. Provides clinical treatment, psychosocial rehabilitation, and community support services to those with chronic and persistent mental illness. Services are designed to promote recovery by improving psychiatric symptoms, preventing relapse, teaching skills, providing direct assistance and securing community resources necessary for successful functioning in work, school, home, social relationships, while maintaining them in the community setting.

Duties/Responsibilities:

• Directs day to day clinical operations
• Assures adequate staff coverage and scheduling
• Leads daily organizational meetings
• Provides direct care to clients a minimum of 50% of the time
• Directs and coordinates clinical admissions
• Coordinates the assessment and treatment planning process
• Recruits and hires staff
• Promotes a positive work culture amongst staff to ensure that they adhere to Oswego Health’s standard of behavior
• Manages program budget
• Oversees the management of service dollars
• Supervises the medical record and overall record-keeping process
• Monitors quality assurance
• Develops and maintains the policies and procedures of the program
• Educates community resources regarding the ACT team and services it provides while maintaining positive working relationships with community resources
• Provides on call and crisis coverage
• Manages incident reporting when necessary
• Manages Utilization Review and oversees billing process
• Performs other duties as assigned

Required Skills/Abilities (Unit Specific):

• Demonstrated leadership skills and ability to interface effectively with employees, patients, and community.
• Ability to deal under stressful situations often dealing with patients, families, and subject to irregular hours and on-call responsibilities.

Education and Experience:

A master’s degree in psychology, mental health counseling, social work, or nursing with the associated license or certificate if applicable. At least 3 years of direct clinical skills treating adults with severe and persistent mental illness. Requisite skills include knowledge of community resources, excellent oral and written communication skills and computer literacy. Experience in a management or supervisory capacity preferred. Must be knowledgeable of the ACT model with a willingness to promote and respect the philosophy.

Working Conditions:

• Requires attendance of seminars, workshops, conferences when appropriate.
• Requires attendance of staff and team meetings.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to perform prolonged or extensive standing, walking, and/or traversing.
• Must be able to lift up to 15lbs at times.
• Comply with DOH requirements for annual health assessments and required immunizations.

Pay Range: $92,000-$102,000/annual

Employee salary is based on commensurate experience and other qualifications.

The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system that was established in 1881, Oswego Health is proud to continue to be one of Oswego County’s largest employers. More than 1,200 employees spread throughout its 17 locations, work for the Oswego Health system, which includes the 164-bed community hospital with a brand new Medical Surgical Unit, a 32-bed state-of-the-art psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services; and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, Oswego Health includes the Oswego Health captive professional corporation, Physician Care P.C., providing physician services in orthopedics, cardiology, ENT, gastroenterology, breast care, audiology, general surgery, bariatrics, and primary care.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.

Salary : $92,000 - $102,000