Service Project Manager

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Otis Elevator Company is searching for a highly motivated Service Project Manager to oversee coordination of activities on multiple projects. The Service Project Manager will ensure efficiency, cost containment, and customer satisfaction.

Essential Responsibilities

• Manage the scheduling of maintenance and contractual requirements
• Support the team in tracking safety protocols including monthly minutes, accident filing, and coordinating follow up on safety testing requirements
• Ensure that material and labor cost align with monthly targets
• Manage customer billing to include tracking sales/margin and assist in inventory review and cleanup
• Report on performance to estimate on elevator repairs and distribute to appropriate parties as needed
• Enter and open purchase orders, track error status and accrual clean up, and resolve vendor issues
• Perform iPhone Application system data management
• Organize warehouse audits, inventory, and shipping

Education / Certifications

• High school diploma or equivalent required; bachelor’s degree preferred

Basic Qualifications

• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Need to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
• Strong leadership skills and goal-orientated with strong time management and organizational skills

Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.