Warehouse Manager

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Otis, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!

The Otis Service Center (OSC) Warehouse Manager will be a versatile position with responsibilities in overseeing OSC’s warehousing and material handling. You will be leading and motivating a team of front line supervisors and material handler associates responsible for fulfilling orders used in the construction and repair of elevators and escalators.

Responsibilities include:

• Ensure employees are adequately trained and work in a safe and environmentally sound manner
• Creating a safety-minded and inclusive culture
• Provide leadership and guidance for the warehouse supervisors
• Develop and execute training plan for employees to ensure adequate skills coverage
• Ensure business goals are implemented and achieved
• Execute business decisions in a fair and equitable manner, support regular toolbox meetings, and provide two-way communications, consistent application of policy/work rules, clear, consistent communication of organizational goals and objectives
• Responsibility for driving critical safety, performance and quality metrics
• Responsibility to track critical line issues and provide resolution to ensure internal and external customer satisfaction
• Lean and other continuous improvement techniques to develop and implement process improvement
• Establish appropriate budget goals aligned with operations objectives and appropriately allocate resources to align with performance goals
• Participation in annual inventory

Qualifications:

• Demonstrated commitment to safety policies and processes, must be a champion of safety
• 5+ years of warehouse leadership experience required
• Demonstrated analytical aptitude, problem-solving skills, conflict resolution skills, leadership, interpersonal and communication skills
• Self-directed with excellent practices, processes and procedures
• Demonstrated flexibility / adaptability in high stress, ambiguous environments
• Demonstrated ability to plan and prioritize
• Demonstrated ability to implement lean principles and reduce waste
• Proven track record of supervising people and managing projects
• Demonstrated track record of leadership and experience working in operations or industrial setting
• Excellent computer skills including MS Word, Excel, PowerPoint
• Ability to participate in annual inventory

Education:

• Bachelor's Degree in Business, Engineering, or related discipline required
• Master's Degree preferred

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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