What are the responsibilities and job description for the Customer Service Assistant position at OTW Events?
Summary: We are seeking a Customer Service Assistant to train and collaborate with our award winning Customer Service Team. We represent a myriad of clients to raise brand awareness, drive revenue, and foster connections with customers. Not only is this role an integral part of the success of several recently launched campaigns, this is an opportunity to attain career growth and advancement within our firm. We consider this position to be entry level, so no prior experience in the marketing industry is required. Our confidence in our seamless training program coupled with your enthusiasm for learning new skills and interacting with people will set the stage for you to ascend to a leadership role within the first year of employment.
As a Customer Service Assistant, you will receive extensive training and knowledge in the following areas:
- Branding Strategies and Product Knowledge
- Dynamic Product Presentations
- Customer Communications Techniques
- Direct Sales, Marketing, and Advertising
- Resolving Inquiries and Objection Handling
- Recording Customer Insights
- Team Building
- Leadership Training
Tools Offered:
- Individual and collaborative training sessions
- Competitive pay, bonus opportunities, and merit based rewards
- Expansive network of affiliated professionals to enrich knowledge
- Upbeat company culture with supportive team members and leadership
- Career growth trajectory with clearly defined expectations
- Social events to enhance team building and strengthen relationships
Qualifications:
- Eligible to work in the U.S. without sponsorship
- Available for full time employment
- 1 years of experience in a team environment (Professional/Athletic/Academic)
- Ambitious mindset with optimistic goals
- Exemplary work ethic
- Strong communication skills both written and verbal
Job Types: Full-time, Internship
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Health insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Work Location: Multiple Locations
Salary : $40,000 - $55,000