What are the responsibilities and job description for the Key position at Outback Steakhouse?
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At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Under direct supervision, the Key position supports front-of-house team members and management by maintaining restaurant standards, fostering positive Guest and team experiences, and ensuring effective internal communication. This role requires a leader with a "whatever it takes" attitude, dedicated to helping the management team, team members, and Guests achieve daily quality and consistency.
Responsibilities:
- Uphold high employment quality standards in line with Bloomin' Brands policies
- Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
- Review staffing assignments and lead pre-shift meetings
- Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
- Perform quality table checks and handle routine Guest issues
- Participate in events, marketing, purchasing, training, quality control, and financial activities
Minimum Requirements:
- Certified in all front-of-house functions
- Legal authorization to work in the United States
Preferred Requirements:
- Previous experience in the restaurant industry
- Previously held positions of leadership
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/
Compensation Range: Varies by Location -
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you!