Human Resources/Business Office Manager

QUALIFICATIONS:

• Must be able to understand and communicate in the English Language.
• Strong organization skills including the ability to prioritize and manage multiple tasks in a dynamic environment.
• Strong analytical skills: ability to quickly identify problems and find effective solutions.
• Strong written and oral communication skills.
• Ability to work and produce results under pressure.
• Fundamental knowledge of accounting practices and agency reimbursement programs.

JOB RESPONSIBILITIES AND STANDARDS

Summary:

• Manage and oversee human resource programs including but not limited to: New hire orientation, employee personnel files, recruitment, retention, compensation, benefits, performance management, workforce planning, disciplinary matters, grievances & investigations.
• Develop and implement HR strategies and initiatives aligned with organization goals.
• Interpret and administer the collective bargaining agreement. 
• Coach and support leaders in providing feedback, documenting performance outcomes and employee development as needed and/or necessary corrective actions.
• Develop strategies that result in the successful attraction, recruitment, and retention of staff.
• Maintain compliance with federal, state, and local employment laws and regulations and recommend best practices. Review policies and practices to maintain compliance.
• Lead and manage a variety of projects and initiatives.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, recruitment, and employment law.
• Manage employee time and attendance.
• Manage resident month PNA (Personal Needs Account).
• Quarterly Financial Statement distribution.
• Experience with managing workers compensation.
• Knowledgeable of OSHA 300 log.

Experience/qualifications:

• Three or more years of experience in Human Resources management.
• Two years supervisory and management experience in a healthcare setting or the equivalent combination of experience and training that provides the required knowledge, skills and abilities.
• BA/BS or equivalent, related experience.

• Experience in managing and delivering a full breadth of HR services to include: Recruitment, retention, benefit administration, performance management and employee relations.
• Professional level knowledge of State and Federal employment laws.
• Knowledge of business planning and performance improvement.
• Follow all safety and security procedures with entrance doors.
• Contacts administration department heads and senior leadership in a timely manner to inform of facility problem or emergency.
• Notifies administration promptly of any department of health official visits.
• Interact with client and facility staff with professionalism in all facets of customer service.
• Escalate growing balances and/or unresolved time sensitive issues.
• Ensure facilities are operating according to procedure and compliance.
• Participate in team meetings, committees, and/or conference calls.
• Demonstrates courtesy to residents, visitors, and co-workers. 
• Maintains residents’ confidentiality.
• Demonstrates ability to work with others.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance