Director, SMB Growth, Account Executives

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. About the Team Our SMB Account Executive (AE) Growth team works closely with our existing customer accounts. They establish relationships with customer stakeholders and work to create value of the existing product, as well as educate on the value of new products.  Additionally, they manage the entire renewal process.  The Growth AE’s work closely with several cross functional departments, including Acquisition, Marketing, Customer Success, Solutions Consulting, Legal and Finance. They are generally responsible for acting as the intermediary between these functions to ensure Outreach is providing long term value to our customers. About the Role The Director, SMB Growth, Account Executive will lead a team of 4-5 Growth AE Managers who each are responsible for 6-8 AE’s. Teams are primarily located in our Seattle and New York offices. The primary responsibility of the role will be to lead the team to quota attainment via expanding and renewing existing customers in the 35-500 range. The role owns the biggest revenue target in Outreach and as such is a critical, high profile role within the Sales Leadership team and can expect a lot of C-level interaction. Quota achievement will come by way of you defining, implementing and operationalizing a sales process and methodology that allows sellers to achieve targets, while maintaining a great culture and experience for our customers. Location: Seattle or NYC. Hybrid Position with expectation of going into the office a few times a week. Why You’ll Love It Here • Generous medical, dental, and vision coverage for full-time employees and their dependents • Flexible time off • 401k to help you save for the future • Company-organized and personal paid volunteer days to support the community that supports us • Fun company and team outings (or virtual events these days!) because we play just as hard as we work • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow  (LGBTQIA ), Gender ,  LatinX, Black Excellence, Disability Community, and Veterans • A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents • Employee referral bonuses to encourage the addition of great new people to the team • Plus, unlimited snacks and beverages in our kitchen • We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status