Parent Support Specialist

POSTED ON 9/13/2022 CLOSED ON 10/14/2022
OUTSIDE IN Hired Organization Address Portland, OR Other

Job Posting for Parent Support Specialist at OUTSIDE IN

Job Details

Job Location:    Main Building - Portland, OR
Position Type:    Full Time
Salary Range:    $18.42 - $21.56 Hourly
Travel Percentage:    Negligible
Job Shift:    Day
Job Category:    Nonprofit - Social Services

Outside In is looking for a collaborative and kind advocator to join the Transition Services team as our Parent Support Specialist. This role is responsible for providing a broad range of services to a diverse group of pregnant/parenting young adults up to age 25 and their children. Services provided by this role include case management, health promotion, parenting and child development coaching, obtaining housing, and connection to community resources. The Parent Support Specialist functions as part of the Homeless Youth Continuum and works in partnership with partner organizations.  Services are provided in a variety of settings, including a drop-in day program, transitional housing, home visits, and other community locations. The Parent Support Specialist will work at our downtown offices located at 1132 SW 13th Ave, and reports to the Transition Services Supervisor.  

Do you need to feel connected to the mission and vision of your organization?  Since 1968, Outside In has been empowering youth who experience houselessness, LGBTQIA , people of color, those experiencing homelessness, migrants, and other underserved communities. At Outside In, your passion truly makes a make a difference in the lives of people who need it the most.

This is a full-time, 40-hour-per-week, union-represented, non-exempt position with a starting hourly pay range of $18.42- $21.56, depending on experience and skills. Outside In offers an excellent benefits package, including employer-paid comprehensive medical and dental insurance and short-term and long-term disability insurance. We also offer an Employee Assistance Program; health, dependent care, and transportation flex plans; 403(b) retirement plan with employer contribution and full vestment on day one; 18 days of paid vacation in your first year with increases every year until your sixth year; paid holidays; and an Employee Discount Program that offers employer discounts on everything from dining to cars.

This position is also eligible to receive a one-time $1,500 signing bonus at the time of hire, and a one-time $1,500 retention bonus at your six-month anniversary of employment.

Who you are:

  • Your career goals are centered in ensuring empowerment and health equity for underserved young parents, empowering folx within those communities to engage in ownership of their children’s health and wellbeing.
  • You excel in facilitating conversations and community work and take joy in supporting others towards their education, empowerment and goals.
  • You are known for your easy rapport with young people and your non-judgmental approach to education and understanding.
  • You are empowered when successfully connecting advocacy and goal-based actions and community engagement with youth and adult folx.
  • You are a natural communicator whose self-awareness and empathetic approach are reflected in your ability to collaborate with diverse people.
  • Young child development and problem-solving in partnership with expecting and new parents is a driving passion for you.
  • You are passionate about anti-racist practices, initiating equity and anti-racist discussions within the team to ensure an equitable impact of the mission within our communities and other stakeholders.  

What you will do: 

  • Conduct intake services, needs, and family assessments, developmental screenings, and crisis support for assigned clients.
  • Work with clients to develop and enhance problem-solving abilities and skill-building related to budgeting, nutrition, healthy relationships, crisis management, etc.
  • Provide information and referrals, as needed, to other community services and partnering agencies. 
  • Engage and advocate for clients with DHS and navigate legal support in custody processes.
  • Provide prenatal, parenting, and child-development education and facilitate connection of clients with community healthcare services and/or labor/delivery classes.
  • Provide community-based outreach services, including home visits (climbing stairs at apartments is frequent) and early childhood education.
  • Model and encourage direct, professional communication among staff, volunteers, and partnering agencies and facilitate the development of a positive support network.


We are committed to having an applicant pool for this position that reflects the diversity of the people we serve, and we highly encourage Black, Indigenous, and People of Color and Queer folx to apply.

Studies have shown that women and Black, Indigenous, and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We know that the best candidates for this job might include individuals who haven’t engaged in traditional educational systems, and if this position speaks to you, we encourage you to apply, even if you don't believe you meet every one of our described qualifications.



  • Proof of COVID-19 vaccination status or approved medical or religious exception on file is required
  • Education and training relevant to the position which could include college level courses in early childhood education and development, medical care, social work, education, public health; or other related equivalent education, training, and experience.
  • Minimum of 3 years of related experience.
  • Experience working with at-risk youth and/or demonstrated knowledge of issues faced by homeless adolescents.
  • Experience working with young children (0-5) and families.
  • Requires ability to do home visits and transport clients. A valid driver’s license and a driving record allowing for coverage under the Agency’s liability coverage and use of ZipCar.


Desired but not required:

  • Spanish bilingual preferred



This position is in a standard office environment, with moderate noise. This job requires operating phones, computers, and other office equipment. Communicating is required on a regular basis. Moving inside the building to other offices and program delivery spaces as well as driving to homes and other locations is expected. Sporadically moves boxes and/or items weighing up to (20) pounds

Application Instructions

Please follow the link of the position for which you wish to apply and complete the online application. A resume and cover letter are requested. You can submit these documents in any format, but pdf works best. In your cover letter, please address the following:

  • How would this position contribute to the pursuit of your long-term professional goals?
  • If you were selected for this position, how would you use your skills and experience to contribute to equity, inclusion, and community growth at Outside In?

Applications will be considered as they are submitted so you are encouraged to apply early. Applications will continue to be accepted until the position is filled

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