What are the responsibilities and job description for the Dispatch & Traffic Coordinator- 2nd shift position at Overdrive Logistics Inc?
Overdrive Logistics is a strong and growing transportation solutions company continuously striving to reach a higher standard. Our pursuit of more efficient and innovative methods leads to success for both our customers and staff. Overdrive rises above the competitors as an employer. When it comes to our values, how we treat people, work-life balance, and employee paid benefits Overdrive is unmatched. Competitive pay and family atmosphere help the Overdrive family shine above the rest. We push to be better each day and exceed our customer and carrier’s expectations. It’s the Overdrive way!
A Traffic & Dispatch Coordinators are crucial to Overdrive Logistics as they are the first line of communication with drivers as they relay our customer’s expectations and requirements..
Job Duties & Responsibilities:
· Communicating with carrier procurement reps and trucking company dispatchers to obtain necessary driver information in order to fully dispatch customer’s loads
· Calling drivers for full dispatch and obtain location updates from cradle to grave
· Updating McLeod LMS with arrival/ departure times, comments and logging all communications
· Helping drivers/dispatchers with potential problems and current issues.
· Working in a team environment to ensure customers loads are picked up and delivered safety in a timely manner
· Proactively identify potential issues and help create and communicate solutions to limit service failures.
· Communicating with the management team and providing feedback for improvements on processes and performance
Job Type: Full-time
Pay: $14.50 - $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Night shift
COVID-19 considerations:
plexiglass dividers and vaccine incentives
Experience:
- Dispatching: 1 year (Preferred)
Work Location: One location