What are the responsibilities and job description for the Operations Coordinator position at OVG360?
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This position helps coordinate the day-to-day operations of the facilities (arena, basketball facility, ice rink, meeting rooms), including set-up/changeovers, custodial/housekeeping, maintenance, and grounds keeping. The Operations Coordinator helps manage, supervise, and coordinate the set-up and operations of the building including managing and overseeing building changeovers. Assists the Director of Operations in coordinating overall administrative planning, direction, and policies while maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage and oversee changeovers and setups including event set-up and tear-down of i.e., dashers/plexi glass for hockey, basketball floor, hoops, stage risers, chairs, tables, signs, etc.
- Helps manage the basketball practice facility needs- cleaning, maintenance, etc.
- Helps develop, maintain, and manage operating procedures relating to changeovers.
- Assists in overseeing daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
- Helps schedule and oversees operational PT staff including changeover, custodial staff, etc.
- Oversee the administration of all operations department part time staff: Hire, train, schedule, evaluate, and motivate
- Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc.
- Participate in the development and administration of the Operations Department budget; Forecasting of future funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures.
- Order supplies and materials for building supplies and maintenance within budget guidelines; receive and maintain supplies
- Assist in developing preshow department staffing estimates of expense for the Event Manager and Accounting.
- Review and recommend day to day operational policies and procedures for the Operations department
- Maintain, organize, and keep inventory department equipment
- Facilitate compliance, training, and updates to the Emergency Action Plan, as needed
- Assists with building Health & Safety compliance
- Other duties as assigned by Director of Operations
Requirements
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:
- Bachelor’s/Technical degree from an accredited college/university/school preferred
- Minimum of one to two (1-2) years’ experience in facility operations management including at least one year of building changeover work in arena, convention center or public assembly facility including set-up/housekeeping
- Demonstrated knowledge of facility management, supervisory skills, and experience in staff supervision
- Ability to function in a fast paced, high-pressure environment and possess superior interpersonal and communication skills
- Ability to work flexible schedules and demanding hours including overnights, weekends and holidays as required.
- Proficiency with general office PC applications
- Knowledge of budget preparation and control.
- Familiarity with OSHA requirements.
- Ability to coordinate multiple tasks and prioritize quickly.
- Must be self-motivated and have excellent organizational skills
EEO Statement:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
DEI Statement:
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is routed in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Updated Vaccination Statement as of 3/17/2022:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
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