What are the responsibilities and job description for the Custodial Supervisor (Venue) position at Owens Realty Services?
Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.
With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.
Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut , Florida, North Carolina and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.
SUMMARY:
This position will perform supervisory janitorial work. This will include supervising, directing, and participating in the work of subordinate custodial personnel. This position requires that the Supervisor will be on-call to ensure that operations are continually improving and has superior customer service skills.
DUTIES AND RESPONSIBILITIES:
Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Custodial Services Department.
Shall be responsible to the Building Representative for the component performance for all Custodial work.
Make sufficient daily routine inspections as deemed, necessary and appropriate to assure that the work is performed as specified and take immediate corrective action as may be required to fully comply.
Provide a professional trained on the night shift to direct the cleaning activities of the custodial staff including MSDS of all products and all known hazardous substances present in the Janitors closets or storage in the building.
Assist in the development and implementation of departmental policies, procedures and standards of work.
Provides a leadership and guidance to departmental personnel.
Maintain proficiency in all techniques and equipment used by the custodial staff.
Make recommendations to the manager for changes in supplies, equipment or procedures to improve safety or to reduce costs.
Maintain good working relationship with other departments.
Supervise and keeps close communication with the Lead and the rest of the Custodial Staff.
On an-on-going basis, provides appropriate technical and chemical training to all Custodial staff.
Investigates documents and reports all unusual occurrences to the manager.
Ensures that all equipment is tested regularly.
Schedules personnel for proper coverage of custodial services.
Maintains good working relationship with the client and building occupants.
Work with Management support staff and the client on a daily basis to review custodial performance and discuss ways to improve level of service when necessary.
Ensure that staff is dress with the proper uniform attire.
Issue verbal reprimands and recommends Disciplinary actions when necessary.
Inspect building and grounds to ensure clean and safe conditions.
Evaluate the need for minor equipment repairs; perform and supervise minor repairs.
Complete weekly inspections.
At the end of the shift equipment must be left clean and ready to use including cleaning materials. Other duties not listed here.
EDUCATION/EXPERIENCE:
High school diploma or general equivalency diploma (GED).
2 Years of Janitorial/Cleaning experience.
2 Years of previous supervisory experience.
1 or more years of experience as a Floor Tech, must have experience on all type of floor surfaces.
QUALIFICATIONS/KNOWLEDGE:
Must have knowledge of proper cleaning or polishing agents to use on various types of surfaces, including metals, woodwork floors and floor coverings.
Knowledge of Safety Ordinance and Regulations.
Knowledge of the cleaning supplies and equipment. Be able to instruct others in their use.
Ability to understand documents such as Scope of Work and Procedure Manuals.
Ability to write routine reports and correspondence.
Apply common sense understanding to carry out instructions provided in written, oral or on diagram forms.
Ability to read and comprehend instructions.
Ability to effectively present information in one-on one and group situations to customers.
Must be able to speak, write and read English.
Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants,visitors and our clients property.
We look for employees who will:
- Strive for professional excellence in the performance of their jobs
- Understand and support the company's direction
- Provide superior service to our customers and employees
- Be flexible, innovative, and responsible to change
- Manage human and financial resources wisely
- Be a team player, helping others to succeed
- Encourage open communication throughout the company
- Treat all individuals with dignity and respect
- Have pride in and sell Owens Realty Services to others
- Be energetic and excited about their field of work and of others around them
- Be able to go above and beyond what is expected of them
- Be involved and enveloped in the entire business of our company
Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan Screening Requirements: Drug Screen, Criminal Background Check