Enterprise Program Manager

The Job

Data loss can be devastating. Whether it's caused by human error, bad code, rogue integrations, or malicious intent, all companies are at risk. That's why so many companies choose OwnBackup, the #1 cloud data protection platform on the Salesforce AppExchange and global leader in SaaS data protection. With nearly 4,000 customers, we are ranked on the Forbes Cloud 100 as one of the world's top private cloud companies and have raised nearly $500 million in funding from AIkeon Capital, B Capital Group, BlackRock Private Equity Partners, Insight Partners and others.

The Program Manager is responsible for managing all aspects of a large initiative (potentially with multiple projects related) throughout the initiative lifecycle, from ideation through implementation and roll out to the market. This individual will work across all functions in the organization, building confidence in the discipline, keeping the team aligned on the future state, setting transparent expectations, and ensuring continuous improvement along the way. They will have a constant focus on proactive communication to a variety of stakeholders.The program manager will be part of a collaborative, strategic, supportive environment that encourages every team member to iterate, learn, and share best practices.

Your Day-to-Day Role

• Lead one or more complex programs by facilitating cross-functional team(s) to deliver against the business goal.
• Coach organization on a variety of methodologies and approaches based on the program needs.
• Lead, coach, motivate, serve cross functional team in delivering desired initiative results.
• Manage project scope, time, budget, and resources while maintaining progress visibility.
• Produce and maintain relevant program deliverables such as charter, work plan, regular status reporting, executive materials, etc.
• Ensure timelines are well understood and expectations are continuously reiterated.
• Communicate relentlessly and transparently with various levels and functions throughout the organization.
• Ensure the right level of urgency and focus on quality of deliverables and speed to market.
• Remove impediments and act as escalation point to projects/ workstreams within the program.
• Manage all risks, dependencies, and budgets associated with the initiative.
• Provide clarity in ambiguous situations, facilitating collaborative decision-making.
• Focus on Change Management and Stakeholder engagement/ alignment.
• Contribute to PMO practice development and advancement.
• Determine program metrics to measure the health of programs - efficiency, budget, alignment with organizational goals, CSAT, and quality. Prepare, manage, and distribute reports and dashboards.
• Contribute to functional advancement by devising and rolling out new methodologies, tools, best practices, or addressing organizational gaps.

Your Work Experience

• BS or BA required, MS or MBA desired
• 10 years experience utilizing various project management methodologies (waterfall, scrum, kanban, SAFe, hybrid) with successful results required.
• PMP certification preferred
• Agile certification (e.g. Leading SAFe) preferred
• Lean Six Sigma, Design Thinking, and Change Management Certifications a plus
• Experience with a variety of project management tools (JIRA, Asana, workfront, etc.) and a perspective on what works required
• Experience leading organizational change management activities
• Experience leading large, complex, cross-functional transformation initiatives
• Possesses high emotional intelligence and ability to become a trusted advisor to key leadership
• Ability to multitask, strong organizational skills and a desire to learn
• Demonstrates analytical, strategic mindset to execute and deliver solutions
• Ability to produce and develop insights based on quantitative and qualitative data
• Consistently takes a proactive approach to solving problems – someone who offers solutions and options not issues for others to solve
• Leader who builds relationships, credibility, and collaboration across diverse groups
• Has the ability to lead, coach, and influence without authority
• Strong communication and negotiation skills
• Possess a set of attitudes and beliefs that support an agile work environment
• Develops self and others to cultivate high performing teams
• Ability to speak with a diverse range of people of all backgrounds and expertise

Important Details

This is a full-time position. The ideal candidate will work out of our Englewood Cliffs, NJ office to maximize collaboration and interaction with the business.

OwnBackup is dedicated to creating an environment where employees thrive. It's why we provide every employee with unlimited PTO, generous medical benefits, and a 401(k) savings plan with a 4% employer match. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.

New employees also have the opportunity to attend our award-winning new hire bootcamp, which customizes the onboarding experience by role, provides new employees with invaluable hands-on training within their first few weeks at the company, and gives employees the chance to meet their new colleagues.

Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. OwnBackup is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.

A Bit About Us

Have a look at our website and read through the AppExchange reviews to get to know OwnBackup a little better. Founded in 2015, OwnBackup is backed by top-tier venture capital firms and has experienced 100% year-over-year growth, establishing early market dominance in a Salesforce ecosystem that includes over 150,000 customers. And while we've experienced tremendous growth providing backup and recovery solutions for Salesforce customers, we are now offering our world-class data protection solution across other clouds, like Microsoft Dynamics 365. At OwnBackup, our vision is to empower customers to own and protect their data on any cloud platform.

#LI-Hybrid