Store Lead

Ozark Natural Foods Co-op is hiring full-time Store Leads. These exciting new roles are excellent positions for anyone interested in getting started in leadership at Ozark Natural Foods Co-op. Use your natural leadership ability to build, lead, mentor, develop, and grow highly functioning teams. If the thought of helping people make healthy choices is up your alley – then we need YOU to join our winning leadership team at Ozark Natural Foods Co-op! Please apply by submitting your resume through really. We would love to meet with you to discuss this opportunity further.

We work hard and have fun while we’re doing it. These positions will start at $38,000 annually and are salaried, full-time positions. We offer a simple IRA with a 3% match, a 22% discount additional stackable discounts for wellness items and meals, and a generous amount of vacation commensurate with employment time.

We are your locally community Co-op serving the Northwest Arkansas community since 1971. Come join us and find out why our members and shoppers love us so much.

Store Lead Career Description

Reports to: Operations Manager

Responsible for overseeing daily operations of the store, ensuring it runs smoothly and efficiently.

Responsibilities:

· Supervise and direct staff and team groups in day to day operations

· Assign daily checklist tasks and ensure they are completed by staff on each shift

· Ensure staff meet pacing and work completion time standards

· Ensure staff meet professional workplace behavior standards

· Ensure staff meet customer service standards

· Ensure staff adhere to attendance, dress code, and policy/procedures

· Review staff performance and offer constructive feedback, retraining and corrective actions

· Collaborate with leads/managers cross-departmentally on setting and achieving team-specific goals and store goals

· Ensure shelves/displays storewide are full and fronted and faced at the end of each shift

· Track pacing and work completion time standards

· Oversee store security on all Co-op property

· Actively manage staff, working alongside and setting pacing standards through example 75-90% of shift

· Track pacing and work completion time standards for staff to ensure daily work output matches standards

· Create and publish staff schedule

· Conduct, process and submit evaluations and reviews for 45, 90 and yearly prior to deadlines

· Oversee facilities maintenance and cleanliness

· Schedule staff for mandatory events such as equipment cleanings, inventory, staff meetings, etc.

· Distribute vendor checks as needed

· Train staff or delegate task to authorized individuals, provide re-trainings in the moment as needed

· Open or close store following all beginning and end of shift processes

· Point person for store emergencies, on call for non-business hour emergencies

· Additional tasks as assigned

Requirements:

· 21 years of age or older

· Open availability including during business hours and non-business hours

· On call for non-business hour emergencies such as equipment alarms or security issues

· Professional workplace behavior

· Reliable, dependable attendance

· Ability to lift up to 50 pounds repeatedly

· Microsoft Word/Excel proficient

· Excellent communication skills (written and verbal)

All physical movement typical of working in a fast-paced grocery store including ability to complete these tasks for an 8 hour period: stand, walk, bend, stoop, kneel, reach, sit, climb, lift, see, hear, quick pace, fine motor skills of hands and fingers, ability to work in a loud, fast-paced environment, and handle indoor working temperatures and consistent but short-term outdoor temperatures including extreme heat and cold in summer and winter.

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call

Ability to commute/relocate:

• Fayetteville, AR 72701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location