What are the responsibilities and job description for the TRP Support Manager Job position at PACCAR?
Company Information
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates andalso provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!
Division Information
PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.
Requisition Summary
The TRP Support Manager is responsible for developing and facilitating training on PACCAR Solutions, TRP programs and TRP products to the United States and Canadian TRP Store Network and PACCAR Dealers. Collaborates and develops plans with the TRP Store Network to increase TRP retail sales and overall store performance. Analyzes data to guide TRP product conversions and sales opportunities and assists in developing tools to maximize sales and training efforts.
Job Functions / Responsibilities
* Conduct visits and develops close working relationships with TRP stores to improve TRP brand and product awareness and sales tools knowledge to accomplish TRP sales goals
* Facilitate TRP store personnel and vendor training, sales blitzes, and other activities at TRP store locations to build brand and product awareness and increase TRP sales
* Generate TRP product conversion and sales opportunities (via field and market data, FOCUS and MDI insights, new product and promotional information, etc.) to be actioned on in conjunction with Sales and Product Marketing personnel
* Work with relevant groups to develop dealer recommended stocking lists and sales tools for existing and new TRP products
* Supports / participates in TRP related dealer and industry trade shows, open houses, and special events
* Collect and spread dealer best practices on TRP sales techniques, staffing requirements, promotions, merchandising and displays for TRP products
* Support TRP stores through the new store opening process including store display and merchandising coordination, timeline management, initial inventory recommendation, benefits tracking, staff training, and development of a sales and marketing plan
Qualifications & Skills
* Bachelor Degree in business, marketing, or engineering required. MBA a plus
* Experience with design of training materials and presentations
* Five or more years experience in a commercial role in aftermarket sales and distribution
* Proficiency in Microsoft Office Applications required. Tableau proficiency a plus
* Strong product knowledge in heavy truck aftermarket sales and distribution preferred
* Strong interpersonal and written & oral communication skills
* Proven ability to work in a team oriented, multi-functional business environment
* Highly self-motivated
* Expect to travel 40% - 50%
Additional Information
- PACCAR Parts is an eVerify Employer.
- PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
- PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.
