Via 66 Clinical Director

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• Pay Range: $43.92 - $51.61 per hour. Actual offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations and based on the organization’s current compensation practices.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

POSITION SUMMARY:

Reporting to the Regional Executive Director, the Clinical Director is responsible for the management of multiple clinical programs overseeing the clinical operations, service delivery standards and quality care provided in accordance with the policies, goals, and objectives established by the Executive Management of Pacific Clinics and external contracts. The Clinical Director ensures that consumers and their families receive the most effective, integrated, recovery-focused and culturally appropriate services. The Clinical Director is responsible for the financial stewardship of the programs operating under their supervision and ensures compliance with fiscal and contract obligations of programs. The Clinical Director ensures that Pacific Clinics' program staff are provided with the necessary tools, trainings and resources to provide high quality, effective services. The Clinical Director also interfaces with external community partners, agencies, and county departments. They ensure that the daily operations run smoothly, operating within compliance and safety policies, standards, and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assumes responsibility of assigned programs including management, administration, supervision, quality assurance, program development and community relations.

• Guides and directs supervisors and staff to ensure delivery of clinical services in accordance with internal/external service delivery standards required by contract or agency policy.

• Works closely with the Regional Executive Director and Vice President of Clinical Services to establish budgets for each program under their supervision and ensures appropriate levels of qualified staffing to maximize contract utilization.

• Assesses opportunities for program growth and potential funding resources.

• Develops and cultivates new business partnerships and negotiates program proposals.

• Oversees the management and operation of all assigned programs, assesses strengths, and needs for improvement.

• Facilitates the integration of best practices at all levels including agency-wide.

• Evaluates, assesses, and manages risk.

• Represents agency to internal and external stakeholders.

• Builds and nurtures relationships with community partners and payers.

• Facilitates the development of short-term and long-range policies, plans, programs, and budget recommendations in alliance with Senior and Executive Management.

• Assists Program Directors and others in selecting, hiring, training and evaluating staff according to Agency guidelines.

• Participates in the development of outcome measures and analyzes outcomes for improvement opportunities.

• Negotiates and monitors performance of program and outside agency contracts.

• Manages and assures continuous development of direct reports skills and competencies.

• Ensures programs collaborate with the Clinical Training Department to accept and place interns within the program.

• Ensures consumer and family member advisory boards are convening regularly and provide feedback on program enhancement.

• As needed seeks consultation from the Quality Assurance, Compliance, Human Resources, Electronic Health Information System (EHIM) and/or other departments and follows guidance received from these sources.

• Assures necessary treatment services are provided in emergency or crisis situations.

• Facilitates or attends and participates in staff meetings to provide input towards program development and staff training.

• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.

• Reports to work on time and maintains reliable and regular attendance.

• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.

• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

• Ensures the timely submission of all performance appraisals, new hire and termination paperwork and other employee status changes within the division including informing HR of employee leaves of absence, work-related injuries and employee incidents.

• Performs other duties as assigned.

QUALIFICATIONS/SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ORGANIZATIONAL RELATIONSHIPS/INTERACTION:

Supervise employees and perform supervisor responsibilities in accordance with the Clinics’ policies, procedures and practices.

Initiate and maintain professional interactions and communication with Clinics’ employees and/or others.

Position works as part of a multidisciplinary team and interacts with all levels of organizational staff and management; outside auditors and/or Agency vendors.

Leadership

• Communication – Effectively and consistently communicates contract and compliance directives to staff. Encourages interactive discussions and maintains an open-door policy. Ensures that all staff within the program are properly educated and informed about matters relating to the Agency, program, and division.

• Relationships and Attitude – Models professionalism by maintaining effective working relationships, following all policies and procedures and approaching challenges with a proactive and positive attitude. Also develops strong, trusted relationships with colleagues and customers.

• Attendance –Models good attendance by adhering to their regular work schedule and at times working additional or varied hours to accommodate workflow.

• Problem Solving – Ability to analyze problems and implement acceptable solutions.

• Confidentiality - Maintains the confidentiality of all business documents and correspondence.

• Staff Development - Identifies opportunities to cultivate leadership among all staff, including developing and enhancing mentoring and communications systems to coordinate the promotion of shared learning and best practices among managers.

EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:

• Active, current license as an LCSW, LMFT, LPCC or Psychologist registered with the CA Board of Behavioral Sciences.

• Minimum of five (5) years post –licensure experience.

• Minimum of six (6) years of management experience including supervision of professional staff, program development, program management & evaluation, budgeting, staff recruitment & evaluation. At least three years experience directing a mental health program and providing high quality upper-management program assessments and management reports.

• Excellent verbal and written communication skills.

• Ability to meet deadlines; establish and accomplish work in order of priority; maintain professional appearance as a representative of the Clinics in the community and on various local and state committees.

• Experience selecting, training and supervising staff.

• Maintaining and developing relationships with other community agencies.

• Knowledge of and ability to work competently with an ethnically diverse staff and client population is essential.

• Excellent computer skills and demonstrated ability to work in Windows environment (including Work and Excel).

• Effective verbal, written and organizational skills and ability to work with minimal supervision.

• Ability to demonstrate departmental leadership.

• Flexible and work in a changing environment.

• Ability to work a flexible schedule as needed to fulfill departmental and Agency needs which may include weekends, evenings, and holidays.

• Excellent verbal and written skills, with excellent grammar.

• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.

PHYSICAL DEMANDS:

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Community outreach is also required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

SITE SPECIFICS:

A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions.

Education

• Masters Degree or better in Social Work
• Masters Degree or better in Mariage and Family Therap
• Masters Degree or better in Psychology

Licenses & Certifications

• PSYCH REGISTRATION
• Lic Clin Social Worker
• Lic Prof Clin Counselor