VP, Product Manager, Foreign Exchange (FX)

Pacific Western Bank
San Diego, CA Full Time
POSTED ON 6/13/2022 CLOSED ON 12/12/2022

Job Posting for VP, Product Manager, Foreign Exchange (FX) at Pacific Western Bank

Overview

The products covered by the Product Manager, FX represent new and existing FX products for our customers including spot and forward trades, hedging, FX derivatives, multi-currency accounts, and correspondent banking. You will also own key relationships with business and technology partners or vendors. You will play a key role in enhancing core capabilities while growing a new suite of FX and international payments in our product vision.

Responsibilities

  • As a Product Manager, FX you will be responsible for owning the product strategy, roadmap, and execution for new and existing FX solutions and providing product support to frontline sales
  • Perform ongoing management and business readiness of product launches, enhancements, upgrades and regulatory compliance
  • Work with sales, operations, business leaders, or other partners to identify and define customer needs, and develop and execute on strategies to address these needs
  • Continually leverage data and collect customer feedback to iterate and evolve products to improve solutions and reduce user friction
  • Work closely with our Digital Banking, Data, and Technology teams to perform user research and design the user journey map to iterate on requirements and feature improvements
  • Articulate clear product plans to drive alignment and prioritizations across the business
  • Proactively collaborate with cross-functional team members across the organization including Client Service, Operations, Legal, Compliance, and Sales to create and improve processes and procedures
  • Act as a subject matter expert for your products; understand the market and trends, provide training and expertise to sales and other client facing teams
  • Create a product wiki and own continual updates to internal and external sites
  • Perform ongoing market review of partners and competitors, including fintechs, on pricing and capabilities to identify opportunities and partnerships
  • Analyze data and report on the product’s performance to management and other key stakeholders
  • Manage vendors and partnerships related to the delivery of our FX and multicurrency account solutions
  • Be the evangelist for your products to internal stakeholders and clients
  • Perform other duties as assigned by manager

Qualifications

Required:

  • Minimum of 5 years of FX product management, sales, or related experience.
  • Extensive experience working in a team-oriented, collaborative environment
  • Bachelor’s Degree or equivalent practical experience
  • Strong domain expertise in FX contracts, hedging strategies, multi-currency accounts, correspondent banking relationships, etc.
  • Knowledge of Agile routines
  • Exceptional interpersonal and communications skills
  • Excellent written and verbal skills
  • Analytical mindset including familiarity with commercial banking and data analysis
  • Strong business acumen and client-facing experience in uncovering potential needs and sales opportunities
  • Experience with building a marketing and product promotion plan
  • Experience building business cases for a product, develop roadmaps, and own the OKRs
  • Exhibits attention to detail and ability to manage schedule to meet aggressive deadlines
  • Experience managing and resolving issues with vendors and partners
  • Proficient with Microsoft Office Suite (excel, word, ppt, visio)
  • Curiosity – You’re energized by finding creative solutions and always have ideas to improve things
  • Self-Starter - You’re ambitious and take initiative, with a hands on, “roll up your sleeves” attitude
  • Accountable – You take pride in your work and hold yourself to high standards
  • Grit - Tenacity and perseverance to ensure your product is successful: from advocating new solutions/enhancements to hunting down the root cause of customer frustration
  • Communication -  You have the ability to translate complex concepts into succinct requirements

Preferred:

  • Certified Treasury Professional certification
  • Knowledge of FIS, Finzly, FX Star preferred
  • Familiarity with APIs preferred

Physical Requirements:

  • Role requires sitting or standing in front of a computer monitor for prolonged periods of time in a fixed neck position.
  • Constant use of a computer or other office equipment resulting in repeating motions of the hands and wrists.
  • Light work that may include moving objects up to 20 pounds.
  • Some travel required

PWB is an EEO/AA/Disability/Vets Employer

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